Customer Services Associate

1 day ago


London, United Kingdom Advantage Resourcing Full time

Customer Services Associate - Banking/Contact Center/Payments - City, London
A market leading digital bank is seeking new Customer Services Associates for their vibrant and rapidly growing customer support team.
You will be equally challenged and rewarded in a busy role identifying and resolving customer queries regarding online bank accounts and card payments.
Duties include:

- Taking a proactive approach towards providing excellent customer care.
- Collaborating with your team and other business units to ensure timely resolution of queries.
- Offering your thoughts and ideas on improving processes.
You will have:

- Customer services experience in a corporate company preferably professional or financial services.
- Excellent written and verbal communication skills (native or fluent English speaker).
- Excellent prioritisation and problem solving skills.
- Experience of payments, banking or fintech operations or customer services is highly advantageous.

Advantage Resourcing is a service driven recruitment consultancy.



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