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Check in Agent

2 weeks ago

Stansted Airport, United Kingdom ABM UK Full time

**Check-In Agent**

**Exciting new roles offering market leading pay and benefits**

Blue Handling provides Ground Handling services to Ryanair at its largest European base and are currently recruiting **Check-in / Customer Service Agents** to provide excellent customer service to our passengers as part of the Ground Operations team located at **Stansted Airport**. These positions are on new and improved **industry leading pay of £24,466** to support our growing schedule at **Stansted Airport**.

**These are exciting roles at the forefront of our Stansted operation with a financially secure airline, working airside to deliver a range of customer services to our passengers.**

These roles are all **full-time and permanent** positions. No previous airport or aviation experience is required - our fantastic training team will prepare you for your new role with both classroom and practical training.
- This role is ideal if you want to kickstart your career in aviation._
- Please note this a shift-based role with shifts around our busy flight schedule that will include early starts, late finishes and weekends, including bank holidays._

**Duties include**:

- Assisting and guiding passengers at the check-in area
- Baggage processing
- Boarding of passengers onto their respective flights
- Provision of passenger assistance, handling customer complaints and other duties as assigned

**Requirements**:

- Able to provide excellent customer service to our passengers
- Self-starter, motivated and a team player
- Unrestricted right to live and work in the UK (Pre-Settled Status accepted)
- Ability to work in a fast-paced environment

**Benefits**:

- **Salary of £24,466 (£11.73 per hour)**
- Set roster pattern of 4 days on 2 days (4 early shifts, 2 off, 4 late shifts, 2 off)
- 224 Hours leave per year (Equivalent of 26 Days)
- Full training and uniform supplied
- Regular promotion opportunities before each new season (due to Company planned growth)
- Discounted airport shopping, food and beverage with a Stansted Airport ID
- Free staff car parking
- Discounted commuter travel for public transport
- Cycle to Work scheme

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,500.00 per year