Check in Agent at Gatwick Airport

1 week ago


Gatwick Airport, United Kingdom Aviation Personnel Ltd Full time

Job Summary:
We are seeking a reliable and customer-oriented check in agent to join our team at Gatwick Airport. As a check in agent, you will provide assistance and support to passengers at the airport. This is a rewarding opportunity to make a positive impact on the travel experience of individuals with disabilities.

**Responsibilities**:

- Greet passengers with a friendly and professional demeanor
- check tickets and personal information
- Ensure the comfort and well-being of passengers throughout their journey
- Provide clear and concise instructions to passengers regarding boarding procedures and flight information
- Communicate effectively with airline staff, security personnel, and other team members
- Maintain cleanliness and organization of wheelchair equipment
- Adhere to all safety protocols and guidelines

Qualifications:

- Bilingual skills
- Excellent communication skills, both verbal and written
- Ability to analyze situations quickly and provide appropriate assistance
- Upselling skills for additional services or amenities
- Strong phone etiquette when interacting with passengers or airline staff
- Proficient in data entry for accurate record keeping

Note: This position requires physical stamina as it involves standing for long periods of time. Flexibility in working hours is essential as this role may require working evenings, weekends, and holidays.

We offer competitive pay rates and provide training to ensure you have the necessary skills to excel in this role. Join our team today and be part of creating a positive travel experience for all passengers

Pay: £11.50-£15.00 per hour

Expected hours: No less than 30 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Experience**:

- customer service: 1 year (required)

Work Location: In person



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