Patient Experience Team Administrator

5 days ago

Salford, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
Applications are invited from enthusiastic, hardworking, self-motivated and committed individuals to join our busy corporate team working across the Trust.

The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.

The post holder will often be the first point of contact and a focal point for the Patient Experience services requiring clear communication and liaison skills.

**Main duties of the job**:
This is an exciting post to work as part of a team to ensure the delivery of a quality administration service for the Patient Experience Team including the Assistant Director.

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond - **come and take your place with us.**

**Detailed job description and main responsibilities**:
**Person specification**:
**Essential**:
**Essential criteria**:

- Educated to GCSE, ‘O’ level or equivalent in English / Maths.
- NVQ3 Administration or equivalent qualification or experience
- Word processing / typing certificate to RSA II level ECDL Qualification or equivalent
- Experience of working with service users/public.
- Previous Office/ administration experience.
- Experience of successfully working within tight time frames and to deadlines

**Desirable criteria**:

- Experience of using SMART, E Procurement & other NHS Apps
- Previous experience working in an NHS environment.

**Desirable**:
**Desirable criteria**:

- Experience of using SMART, E Procurement & other NHS Apps

**Essential**:
**Essential criteria**:

- Ability to work across all Care Organisations, when required.

**COVID-19 Vaccination Information**
- __________________________________________

**Employer certification / accreditation badges**:
**Applicant requirements**:

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