Sales & Returns Co-ordinator
1 week ago
**About us**
Qvis Lighting and Security is a family-owned business based in Havant and is a leading provider of CCTV, LED Lighting and Smart Home products.
**The Role**
We are currently looking for a Sales & Returns Co-ordinator who will be responsible for handling sales andreturns administration, coordinating with internal departments to meetcustomers' requirements, and providing administrative support for the salesdepartment.
**Main Responsibilities**
- Support internal sales team with stock/quotes/purchase orders/customer queries.
- Provide quotes and production builds for both projects and OEM clients.
- Verify the stock status of each item entered onto the system.
- Process collection requests.
- Administrate inter company stock transfers.
- Manage and maintain price lists.
- Update the internal database with stock codes.
- RMAs, credit notes and manual returns.
- Creation of bill of materials and production builds.
- Support purchase co-ordinator with checking run rates.
- Create clearance lists.
- Provide daily sales figures report.
- Assist the production manager in entering manufacturing orders onto an internal database.
- Liaise with couriers and customers to understand delivery requirements and administrate courier claims and consignment updates.
- Arrange hotels and flights for sales teams and reps.
- Liaise with the Warehouse Department on order queries.
- Assist with general ad hoc duties necessary to assist the smooth running of the company.
- Achieve the agreed administration KPIs and standards set.
**Skills & Experience**
- Excellent communication skills.
- Excellent IT skills - Excel.
- Proven organisational skills.
- The ability to work on own initiative as well as part of a team.
- Able to adapt to changing workloads and priorities.
**Benefits**
- Private Healthcare scheme.
- Lifestyle and wellbeing benefits: 24/7 Employee Assistance Programme and gym membership.
- Free onsite parking.
- Company Pension scheme.
- 32 days annual leave (inclusive of bank holidays).
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