Residents Services Administrator

2 weeks ago

London, United Kingdom Nightingale Hammerson Full time

We are looking for an Administrator for our Residents Services Team who has a passion for the delivery of a first-class service to our residents.

You will be working in our comfortable 120 bedded Nursing Home, located between Clapham South Tube station and Wandsworth Common. Nightingale House enjoys lots of sociable, communal spaces and beautiful woodland gardens.

**What will your typical day involve?**

You will undertake the full administrative support function for the Residents Service Team ensuring the smooth admission of residents from taking initial enquiries to preparing contracts to ensure that all our resident's records are kept up to date.

Organise tours of both our homes for potential residents and their families.

Support the team on a range of non-clinical issues to promote our resident's well-being and integration into the life of the Home

**Who are we looking for?**

Although welcome, no previous experience is required as full training will be provided.

You take pride in ensuring your work is always completed to a high standard and can maintain an organised environment. Often managing multiple requests at once, you’ll be comfortable multitasking, able to work on your own initiative unsupervised and, where necessary, working with other teams to ensure our residents are kept happy in their home.

You will have a cheerful, compassionate, respectful, and caring approach and good communication and interpersonal skills. With an understanding of the needs of older people and the desire to make a positive contribution to the lives of others.

**What is in it for you?**
- Car parking on site
- Access to the Apples and Honey Nightingale preschool and daycare on site
- A friendly, supportive, team working environment
- Highly competitive rates of pay
- Training & development opportunities
- Flexible working patterns
- 25 days (plus bank holidays) annual leave, increasing over time
- Subsidised staff restaurant
- A DBS (at no cost to yourself)
- Free uniform
- Refer a friend bonus scheme

For more information on our benefits, please click here.

**Hours**

Full Time - 37.5 hours a week

**Salary**

**£24,000 per annum**

If you meet the above requirements, we’d love to hear from you

It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

**Sponsorship**

**This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System.**

**Safeguarding**

**Diversity**

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

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