Residence Services Manager
2 days ago
Description Resident Services Manager (Wembley) Working Hours: Monday - Friday 9:00am-5:30pm (with two Saturdays a month, day off provided during the week) They're revolutionising the rental industry with a fresh vision and cutting-edge technology. As a rapidly growing operator and consultancy in the Build-to-Rent (BTR), co-living, and single-family rental space, they are dedicated to making life simpler and more fulfilling for our residents and clients. Supported by one of the UK's largest PBSA operators, they combine independent innovation with national infrastructure. About The Role Based at our vibrant asset in Wembley Park, you will be the heart of our community, ensuring resident wellbeing through engaging programming and exceptional customer service. You'll manage resident experiences, from seamless communication and service delivery to creating and executing community events and initiatives. Your role will also involve managing social media channels, handling administrative tasks, and supporting financial operations. Key Responsibilities: Community Engagement & Satisfaction: Lead front-of-house and telephone support, handling day-to-day queries. Develop and maintain strong relationships with residents, ensuring top-notch customer service. Arrange and manage resident events and programming. Actively engage with residents via social media and online platforms. Monitor and enhance the resident experience through feedback and proactive initiatives. Social Media Management: Manage site social media channels, creating and coordinating relevant content. Respond to social media mentions and engage with users. Monitor competitor social media activities. Administration: Provide administrative support, including handling inquiries, managing bookings, and maintaining records. Log maintenance requests and ensure timely resolution. Financial Management Support: Analyse reports and communicate price adjustments. Implement financial controls and manage billing processes. Ensure accurate credit control and handle outstanding debts. Health & Safety: Adhere to H&S policies and procedures. Be familiar with emergency procedures and plans. Why Join Us? They’re committed to helping our residents thrive in their rented homes while maximising our clients' investments. They value community, environmental sustainability, and diversity. If you’re passionate about enhancing resident experiences and driving community engagement, we want you on our team
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Resident Services Operational Manager
2 days ago
City Of London, United Kingdom 4Recruitment Services Full timeResident Services Operational Manager Location: Harrow, London Contract Type: on rolling contract Salary: £20.87 £26.98 Hybrid working Half office half WFH About the Role We are seeking an experienced and dynamic Resident Services Operational Manager to lead, implement, and monitor the frontline operations of Resident Services. In this vital role, you ll...
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Resident Services Manager
1 week ago
London, United Kingdom Synced Talent Limited Full timeResident Services Manager / Senior HostApply below after reading through all the details and supporting information regarding this job opportunity.?South London?Up to £?35,000 plus bonusBe the friendly face of ?a brand new building!Synced are looking for a? Senior Resident Host / Resident Services Manager for our client within the residential ?(BTR) sector...
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Resident Services Manager
4 days ago
London, United Kingdom Synced Talent Limited Full timeResident Services Manager / Senior HostApply below after reading through all the details and supporting information regarding this job opportunity.?South London?Up to £?35,000 plus bonusBe the friendly face of ?a brand new building!Synced are looking for a? Senior Resident Host / Resident Services Manager for our client within the residential ?(BTR) sector...
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Resident Services Manager
4 days ago
London, United Kingdom Synced Talent Full timeResident Services Manager / Senior Host?South London?Up to £?35,000 plus bonusBe the friendly face of ?a brand new building!Synced are looking for a? Senior Resident Host / Resident Services Manager for our client within the residential ?(BTR) sector in ?South London.In this role youll be the heartbeat of our clients site operations, ensuring their...
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Resident Services Manager
6 days ago
London, United Kingdom Synced Talent Limited Full timeJob DescriptionResident Services Manager / Senior Host?South London?Up to £?35,000 plus bonusBe the friendly face of ?a brand new building!Synced are looking for a? Senior Resident Host / Resident Services Manager for our client within the residential ?(BTR) sector in ?South London.In this role youll be the heartbeat of our clients site operations, ensuring...
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Resident Services Manager
4 days ago
London, United Kingdom Synced Talent Limited Full timeJob DescriptionResident Services Manager / Senior Host?South London?Up to £?35,000 plus bonusBe the friendly face of ?a brand new building!Synced are looking for a? Senior Resident Host / Resident Services Manager for our client within the residential ?(BTR) sector in ?South London.In this role youll be the heartbeat of our clients site operations, ensuring...
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Resident Services Manager
1 week ago
London, United Kingdom Synced Talent Limited Full timeResident Services Manager / Senior Host?South London?Up to £?35,000 plus bonus Be the friendly face of ?a brand new building! Synced are looking for a? Senior Resident Host / Resident Services Manager for our client within the residential ?(BTR) sector in ?South London. In this role youll be the heartbeat of our clients site operations, ensuring their...
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Resident Services Manager
2 days ago
London, United Kingdom Savills Full time**Purpose of the Role** To provide on-site lettings and property management services to an existing build to rent residential development comprising of 148 apartments in Wembley Central. To be the first point of contact from enquiry stage, viewing the property through to resident move in. To ensure a high level of customer service is provided to residents...
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Resident Services
4 days ago
City Of London, England, United Kingdom deverellsmith Full time £18,000 - £25,000 per yearThe primary role objective of the Resident Service & Leasing Associate is to provide exemplary customer service to current and prospective residents, including a focus on renting apartments and retaining residents.What will you do?Conduct leasing tours with prospective residents.Using Company approved material and procedures quote prices and lease...
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Resident Services
4 days ago
City Of London, United Kingdom FPMR Ltd Full timeWe're looking for a passionate and organised Resident Services & Operations Manager to take the lead at a luxury development. This is a fantastic opportunity for someone who loves creating great resident experiences, managing a small on-site team, and ensuring the smooth running of a high-end residential building. You’ll be the face of the community,...
