Customer Support Advisor

6 days ago

London, United Kingdom CCP Full time

We are delighted to be working with an existing client who are the UK's number one Healthcare Specialist as they look to recruit 3x Customer Support Advisors to join their London based office.
As the first point of contact the Customer Support Advisor role involves delivering an excellent first class customer service through. To be considered for this role you need to be highly empathetic, take initiative, be a clear and confident communicator withexcellent telephony and typing skills, strong organisational skills, manage and deal with difficult situations and conversations and appreciation of patient confidentiality.
- You will effectively maintain relationships with existing customers and ensure you are efficiently providing them with reliable on-going support and assistance where needed.
- It will also be your responsibility to manage customer bookings and take card payments whilst ensuring you are maintaining absolute discretion and confidentiality.

Working Hours: Monday to Friday: 8:00 - 17:00, one Saturday in every 8 weeks

**Salary**: £25,000+ OTE of £200 per month (90% of staff achieve this)

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