Professional Services Assistant

3 days ago

Bolton, United Kingdom Cohens Chemist Full time

**Professional Services Assistant**

**The Company**

The Cohen’s Group offer a friendly and trusted pharmacy service through our network of branches to local communities. The Cohen’s Group prides itself on customer service and offering a personalised service to everyone we work with.

**Brief Role Description**

This is a Head Office 'onsite role' offered on a permanent basis.

You will be required to provide a full administrative support service to the Superintendent’s team within the Operations Department for head office & pharmacies across the group.

You will provide excellent customer service, and work to high standards meeting individual, team and Company objectives.

You will aid in the smooth running of Head Office and the Company by following Company procedures in all areas to the prescribed requirements. To be proactive in addressing the needs of the business.

The working hours are Monday to Friday 9am - 5.30pm, with a 60-minute unpaid lunch.

**Key Responsibilities**
- To liaise with the Superintendent’s team to coordinate all current project activities
- To assist the Superintendent’s team with general administration support
- To liaise with staff in our network of 209 pharmacy branches in relation to the current projects
- To break down projects into objective completable tasks
- To update workflows
- To prepare and provide documentation to internal teams
- To attend meetings, take minutes and record decisions (e.g. assigned tasks and next steps)
- To monitor project progress and highlight potential issues
- To measure and report on project performance
- To demonstrate excellent customer service skills with internal & external customers, liaising with third parties as required
- To be a key member of the Operations team, responsible for providing an excellent service for the customers of our pharmacy services
- To assist the Operations team with ad-hoc administrative tasks

**Knowledge, Skills, Experience and Qualifications Required**

Essential

**Previous experience working as an administrator in a busy office environment and juggling lots of tasks is required.**
- Excellent telephone manner
- Professional demeanour
- Good interpersonal skills; rapport building, customer service, listening skills
- Good time management and organisational skills
- Good problem-solving skills using your own initiative
- Ability to prioritise and multitask
- Proficient in Microsoft Office
- The ability to work to tight deadlines

Desirable
- Full driving licence
- Experience working in a fast-paced environment where no day is the same

Rewards

Here at Cohens, we are proud to offer each of our team members with great rewards and benefits.

If successful, benefits for you could include:

- **_£25,000.00 Annual Salary_**:

- **_Discretionary bonus scheme_**:

- **_4 weeks’ paid holiday, plus statutory holidays, which increases each year after 6 years’ service to a max of 5 weeks paid holiday, plus statutory holidays_**:

- **_Pension contributions_**:

- **_20% Staff discount_**:

- **_EAP provided by Bupa_**:

- **_Onsite Free Head Office Carpark (first come, first served)_**

If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply.

  • Administrator - Professional Services

    7 days ago

    Bolton, United Kingdom The People Pod Full time

    Administrator - Professional Services An exciting opportunity has arisen for a self-driven and confident Admin specialist with exceptional customer services skills to work in a successful professional services business. You will have a great telephone manner and want to be part of a dynamic, yet results orientated in-house team. Admin Working hours: Monday -...

  • Administrator (Professional Services)

    1 week ago

    Bolton, Bolton, United Kingdom Square Peg Associates Full time £18,000 - £25,000 per year

    We are seeking a motivated and experienced Administrator from a professional services background. The successful candidate will be responsible for providing administrative support to a team of experienced accountants.Key Responsibilities:· Providing administration support to a team of experienced individuals across a highly renowned accountancy practice·...

  • Golf Professional

    7 days ago

    Bolton, United Kingdom Mncgolf ltd Full time

    Job Title: Golf Professional (Indoor Simulator Specialist) Location: MNC Golf, Westhoughton MNC Golf Westhoughton is seeking a passionate and experienced Golf Professional to join our team! If you have a talent for coaching, love working with cutting-edge indoor golf simulators, and have a strong ability to attract and retain clients, we want to hear from...

  • Delivery Driver/aftercare Service Provider

    2 weeks ago

    Bolton, United Kingdom sightcall optical services Full time

    **Job Overview** **Responsibilities** - Provide personal care and assistance to clients, includes helping to make sure patients glasses are fit correctly. - Maintain clear communication with clients and their families to understand their needs and preferences. - Document patient data to understand whether they would need a replacement pair of glasses. -...

  • Customer Service Assistant

    7 days ago

    Bolton, United Kingdom Flow Contrils UK ltd Full time

    **Job Summary** **Responsibilities** - Respond promptly to customer inquiries via phone, ensuring a professional and courteous manner at all times. - Provide accurate information regarding products and services while actively listening to customer needs. - Assist customers with order placements, modifications, and cancellations, ensuring a seamless...

  • Office Services Assistant

    2 weeks ago

    Bolton, United Kingdom Keoghs Full time

    **Description**: Working in our central office services team, the 'Business Support Assistant' is an administrative type role. The role will require you to complete a wide range of tasks in a busy digital post room and business support department. The roles ultimate goal is to ensure all incoming post is processed and scanned and all outgoing post is...

  • Customer Services Assistant

    2 weeks ago

    Bolton, United Kingdom saha Full time

    **About The Role**: **Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities?**Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live...

  • Learning Services Assistant

    1 week ago

    Bolton, United Kingdom Axcis Education Full time

    Are you passionate about making a positive difference in the lives of students with diverse learning needs? We are currently seeking a dedicated and experienced Learning Services Assistant (LSA) to join a vibrant post-16 education setting in Bolton. As an LSA, you will play a crucial role in providing support and assistance to students with varying...

  • Customer Service Assistant at Greggs

    3 days ago

    Bolton, United Kingdom Interim Fuel Group Full time

    **Job Purpose**: As a Customer Service Assistant at Greggs, you will be the face of our brand, providing exceptional service to our customers. Your role is to ensure every customer has a positive and welcoming experience while helping to maintain the store's operations, including food preparation, cash handling, and maintaining cleanliness. **Key...

  • Flexible Care Professional Needed!

    7 days ago

    Bolton, United Kingdom Home Instead Full time

    Company Description Home Instead is the world’s leading provider of non-medical care and companionship services, which help our clients remain independent, happy, and comfortable in their own homes. **Job Description**: Home Instead CAREGivers provide non-medical care services to Bolton residents within their own homes, your role will involve a variety of...