Parts Sales Advisor

2 days ago

Burscough, United Kingdom Cornthwaite Group Full time

As a Parts Advisor, you'll be a vital part of our aftersales team at our Bispham Green depot. Working in our showroom, you will be the first point of contact for many of our customers, ensuring they are welcomed to the depot with first-class customer service. A large part of this role is obviously sales - of our parts, services, equipment and merchandise - and finding new ways to meet targets and engage with our customers’ needs. This is where building great working relationships with our customers, listening to and anticipating their needs, and a tractor-load of enthusiasm will really help you succeed.

So, if you are a team player, can build rapport with our customers, and have a positive can-do attitude, this outstanding opportunity awaits you Bonus points if you like tractors, wellies and good cups of tea

**Salary**:up to £30,250 (dependent on experience)

**Job Type & Hours**:Full time/ Permanent/ Monday to Friday and alternate Saturday mornings

**Location**:Bispham Green Depot (L40 3SB)

**Main Duties & Responsibilities**:

- Be the first point of contact for customers in the outlet and over the phone for any merchandise or parts enquiries, fostering excellent relationships to enable a first-class service
- Maintain knowledge of the full range of parts, tools, equipment and services we offer in order to proactively recommend, promote and sell as appropriate
- Identify required parts, pick parts from stock and place orders with suppliers to meet customer needs and expectations
- Ensure payments are handled in line with procedure, completing invoicing and administrative tasks as needed
- Maintain inventory and merchandise displays, ensuring the shop floor is welcoming and well-presented

**What we’re Looking For**:

- Previous experience in a similar role is preferred, but not essential as training can be provided if you are willing to learn
- Good knowledge and understanding of the agricultural industry and equipment.
- Proactive and organised work ethic, with the ability to work on own initiative.
- Strong communication skills with the ability to build and maintain excellent working relationships with our customers.

**Why Join Cornthwaite Group?**
- 33 days holiday per year (including bank holidays)
- Discounts in our shops
- Ongoing training and development opportunities
- A supportive and friendly environment

**Cornthwaite Group** are a leading supplier of global agricultural and horticultural brands and are one of the largest John Deere dealerships in the UK. We support our customers with quality products, outstanding aftersales and leading technology solutions. We hold over £5 million of parts stock from premium brands including John Deere, Kramer, Wacker Neuson, Vapormatic, Kramp, Spearhead, Stihl, Milwaukee and many more

We believe in equality of opportunity, positive and respectful work environments, and recognise that our people are key to our continued success.

**Job Types**: Full-time, Permanent

Pay: Up to £30,250.00 per year

**Benefits**:

- Employee discount
- On-site parking

Work Location: In person

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