Hotel Reservations Agent

2 weeks ago

Broadway, United Kingdom Farncombe Estate Full time

We are looking for a Reservationist / Reservations Agent to join our brilliant team at Farncombe Estate. Set in a stunning part of the Cotswolds just above the beautiful village of Broadway, we offer our guests a luxury escape to the countryside and are proud to offer 4 AA silver star and 5 AA red star accommodation across The Fish and Foxhill Manor, along with rosetted restaurants and fantastic adventure activities across our 600-acre Estate.

We would love to hear from you if:

- You have experience of working within the hotel sector, preferably within reservations or front of house and know the guest journey as well as the demands of the role
- You have strong administrative skills and you are highly IT literate
- You have a meticulous approach to tasks with a high level of attention to detail
- You are an organised, task orientated person that can handle working on multiple tasks simultaneously

The role is a full time contract of 40 hours per week, working from Wednesday to Sunday. On Saturday and Sunday you are welcome to work remotely should you wish. You'll work either a 8.30am-5pm shift or a 9am-5.30pm shift.

In return, we offer an excellent hourly pay rate of £11.75, plus service charge (around £2,000-£2,500 per year). We've been in Caterer's Best 30 Places to Work in Hospitality for 4 years in a row and love creating career opportunities for our team - Farncombe Estate features three award-winning hotels (including Dormy House and Foxhill Manor) is the perfect place to develop and learn.
We also offer a raft of excellent benefits including:

- 30 days holiday per year (rising to 35 after 5 years)
- Enhanced pension
- Critical illness cover
- Access to mental health first aiders and an employee assistance programme from Hospitality Action
- High Street discounts via Hospitality Rewards
- Birthday lunch on the house
- Estate discounts on dining, stays, wine, spa products and more
- £1000 when you successfully refer a friend
- Long service gifts
- A healthcare cash plan
- Free financial advice

Due to our rural location, you will require your own transport (WR12 7LJ).

  • Reception Supervisor at Luxury Award Winning Hotel

    2 weeks ago

    Broadway WR LH, United Kingdom Farncombe Estate Full time

    Reception Supervisor – The Fish Hotel, Farncombe EstatePerched high on 500 acres of beautiful Cotswold countryside, The Fish Hotel is a laid-back, luxury retreat and one of the award-winning hotels on Farncombe Estate. With treehouses, cabins, shepherds huts and cosy rooms scattered across the hillside, The Fish is full of charm, character, and that...

  • Sales & Marketing

    3 days ago

    Broadway, Worcestershire, United Kingdom Farncombe Life Full time

    Wizards of light bulb moments and sales ninjasOur Sales, Marketing & Reservations team - although small  they deliver a big punch. You need to be a good influencer with the skills and charisma to build relationships fast. At Farncombe Estate, we do all our marketing in-house and are heavily focused on our brand through social media and our network of key...

  • Reception Host

    3 days ago

    Broadway, United Kingdom Farncombe Estate Full time

    We are searching for a superstar Reception Host to join our fantastic Front of House team at The Fish, one of the award winning hotels on Farncombe Estate. Our 600-acre Estate is set on a beautiful hillside just above Broadway and is the perfect place to develop and learn. Our Reception Hosts are responsible for the smooth running of The Fish Hotel's...

  • Reception Host at Award Winning Cotswold Hotel

    1 day ago

    Broadway WR LF, United Kingdom Farncombe Estate Full time

    Love making people feel instantly at home?We're looking for a warm, professional and intuitive Reception Host to join our friendly Front of House team at Dormy House Hotel & Spa — one of Farncombe Estate's award-winning luxury hotels overlooking the beautiful village of Broadway.Dormy House is all about relaxed indulgence — where guests arrive as...

  • Host - Luxury Private House Hotel

    2 weeks ago

    Broadway WR LJ, United Kingdom Farncombe Estate Full time

    We're on the lookout for our next exceptional Host at Foxhill ManorWelcome to Foxhill Manor, our five AA Red Star private house hotel set within the stunning Farncombe Estate. With just eight bedrooms and suites, Foxhill offers a truly personal experience — where every guest feels like they're staying in their own Cotswold country home. No reception desk....

  • Director of Sales

    2 weeks ago

    Broadway, Worcestershire, United Kingdom Hoorayworks Full time £85,000 per year

    Job DescriptionDo you have experience of leading sales and marketing teams to deliver growth and improved guest experience? Would you like a role where you will be able to implement new sales and marketing strategies across all brands and areas? Do you have experience of working in the luxury end of the hospitality market? Great – please get in touch...

  • IT Support Engineer – Cluster Role

    18 hours ago

    Broadway WR DU, United Kingdom LONDON & REGIONAL Full time

    About UsL+R Hotels is a global hotel investment and management company with over 115 properties in our portfolio. We pride ourselves on delivering exceptional experiences and creating opportunities for career growth.Role OverviewOverviewThe IT Field Engineer / IT Systems Support Engineer – Cluster Role plays a critical role in delivering hands-on IT...