Cyp Team Secretary

We are looking for a friendly, reliable, hardworking administrator to join our committed Children & Young People (CYP) Services. This is an office-based position with some flexibility for home working but there may be a requirement to travel across the county for meetings/training or to support the needs of the service. Mileage will be paid.

The position is for 20hours per week working Monday to Friday 10am to 2pm, to support the Mental Health Liaison Service within Urgent Care.
The base is Lincoln however there is an expectation to travel to the Boston base once a week on a Thursday or Friday to support the needs of the service.

To undertake administration duties in support of clinical and non-clinical activity in the CYP Service ensuring administrative support is available to management team and service as appropriate.

**This will include, but is not limited to**:
To assist with coordinating meetings including the provision of note taking, preparation and circulating supporting documentation.

Diary management.

Gathering information and data inputting.

Help to assist with data monitoring using Excel housekeeping reports.

Supporting with inputting referrals onto the clinical system.

Typing letters and correspondence using audio/copy typing and word processing systems.

To provide reception support if required.

Liaising with internal and external providers.

Navigating and updating clinical systems and electronic databases.

Maintaining the services' shared online workspace/website if required.

Management and coordination of rota tasks.

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Please refer to the job description for full details.

To participate in providing a professional reception to the service, as and when required, and to ensure both telephone and personal enquiries are dealt with in a polite, confidential, and efficient manner. Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
To respond to queries and incoming calls on a daily basis, which may be non-routine and can sometimes involve information of emotional and distressing circumstances, ensuring prompt attention in a professional and sensitive manner, assessing situations, and seeking further information/support where required.
To manage own workload seeking advice when required, performing routine office procedures including, typing, and producing letters, producing basic reports ensuring all correspondence is produced to an accepted standard of quality and accuracy.
To ensure essential paperwork and policies within the team are kept up to date, informing staff of changes and new policies.