Call Centre Agent
18 hours ago
**Duties**:
- Answer incoming calls and respond to customer inquiries
- Make outbound calls to follow up on customer requests or resolve issues
- Conduct data entry tasks accurately and efficiently
- Analyse customer needs to recommend suitable products or services
- Utilise upselling techniques to increase sales revenue
- Demonstrate exceptional phone etiquette at all times
**Experience**:
- Previous experience in a call centre environment is desirable
- Strong communication skills with the ability to interact with customers from diverse backgrounds
Pay: £23,871.00-£25,686.00 per year
Additional pay:
- Bonus scheme
- Commission pay
**Benefits**:
- Company events
- On-site parking
- Transport links
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Sheffield, S2 1AS: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 06/10/2024
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