Core Administrator

_**Christian Family Concern is a charity in South Croydon providing Supported Accommodation for young mums and mums-to-be, a Nursery and a Counselling Service.**_

**We are currently seeking to appoint a Core Administrator.**

**35 hours per week**: 9am - 5pm Monday to Friday

**Salary**: £23,441.60 per annum (£12.88 per hour)

An Enhanced DBS check will be required.

**MAIN PURPOSE AND SCOPE OF THE POST**
- To work alongside the Charity Administrator to offer reception-based support in the Core office.
- To be an ambassador for the Charity when meeting service users and visitors, acting as a first point of reference when people arrive or phone.

**ACROSS ALL AREAS OF WORK**
- To work within Christian Family Concern’s policies and procedures as outlined in the Staff Handbook.
- To contribute to the overall ethos/work/aims of the Charity in meeting the needs of the service users.
- To work in ways that promote equality of opportunity, value diversity and challenge discrimination.

**SPECIFIC TASKS**
- To offer a helpful, friendly, approachable and professional service at all times.
- To manage the entrance gate and front entrance.
- To deal with all mail, including overseeing the franking machine.
- To develop and maintain appropriate office systems throughout the Charity to ensure the efficient organisation of records.
- To manage all routine supplier appointments, call-outs and service agreements, including liaising with the cleaning company.
- To provide administrative support to the Charity Director, Finance Officer and the Supported Accommodation team.
- To send staff correspondence to all employees as required.
- To manage the Wallis House Conference Room bookings.
- To keep a full inventory of the First aid kits and resupply or order items as required.
- To log any payment receipts made by card and cash in the office and pass to the Finance Officer.
- To assist the Finance Officer in ordering supplies as and when required.
- To keep the Charity’s Statutory Register up to date in liaison with the Finance Officer.
- To deal with counselling referrals and enquiries.
- To respond to inquiries regarding historical records of former charity users:
− To carry out the necessary searches and gather relevant information relating to former charity users both on site and at Croydon Archives.

− To ensure the correct fees are collected in line with the charity’s policy in order for searches to be commenced and information to be sent out.

− To liaise with the Charity Director prior to sending out information from files held by the charity about former charity users.

− To keep a log of all enquiries regarding historical records.
- To provide support to the Trustees by:
− Taking minutes at Trustees meetings.

− Distributing minutes, agendas and reports for Trustees meetings.

− Typing correspondence and other documents for the Chair of Trustees.
- To assist the Company Secretary by administratively servicing the Annual General Meeting:
− Sending Notices of the Meeting to Members of Association together with the Annual Report and Accounts and keeping a record of attendance.

− To organise the venue and refreshments.

− To ensure smooth running of the meeting by briefing the Chair and Company Secretary of relevant matters, e.g. attendance, apologies, etc.

− To take the minutes of the meeting and circulate to Members.
- Such other administrative duties as may reasonably be required by the Charity Administrator, Finance Officer or Charity Director.

**Job Types**: Full-time, Permanent

Pay: £23,441.60 per year

Additional pay:

- Loyalty bonus

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- South Croydon: reliably commute or plan to relocate before starting work (required)

**Experience**:

- administration: 2 years (preferred)

Work Location: In person

Application deadline: 20/06/2025
Reference ID: C/A 25