Customer Service Coordinator

1 week ago


Godalming, United Kingdom Potensis Full time

Customer Service Coordinator - Residential Developer - Godalming - £30,000 + Benefits + Hybrid Working

Potensis are currently working on behalf of a leading Residential Developer to help boost their already thriving customer care team.

The business has built up a great reputation for delivering high quality developments across the UK. This has been coupled with a commitment to ensuring that customers receive the best possible levels of customer service when purchasing a new property and beyond. In order to ensure that this is maintained, they are looking to add an experienced Customer Service Coordinator to their existing team.

The role will involve receiving and making calls to new homeowners, escalating queries, resolving issues and coordinating relevant internal parties and external contractors to ensure that remedial works are carried out in a timely fashion and to agreed quality levels.

In addition, you will help to maintain customer records and report issues to the design and commercial teams so that they can be avoided in future projects.

**Job Types**: Permanent, Full-time

**Salary**: £30,000.00 per year

Schedule:

- Monday to Friday



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