PMO Administrator

**Purpose of job**

Our aim is to become a market leader in provision of Electric Vehicle charging solutions to local authorities, businesses, and the public as part of our strategy to lead the transition to zero carbon.

The goal is to undertake an ambitious electric vehicle charging installation program, deploying high volume and quality EV installations across the nation. Our aim is to make the world a better place, one charge point at a time.

The PMO Administrator will work within Zest’s Programme Management Office (PMO) to provide a secretariat function to the Board of Directors and Senior Leadership team, documenting minutes, key decisions / approvals and disseminating back to colleagues in the wider business as appropriate. This role will be a key part of the Portfolio Support team, which helps to ensure that new projects are aligned to strategic business objectives, governed appropriately and use project data to advise decision makers on prioritisation and scheduling.

**Key Accountabilities**

The role is responsible for the following:

- Providing a Secretariat function to the Board of Directors and Senior Leadership team
- Retaining an audit trail of key decisions and actions, and ensuring status is progressing
- Coordinating timely and accurate team contributions for Board packs, presentations, team events and leadership reporting
- Supporting the Portfolio Manager to oversee a project portfolio aligned to business objectives
- Facilitating compliance with project governance & reporting
- Helping to ensure that adequate project controls are in place
- Scrutinising reporting from projects and clarifying submissions with teams
- Facilitating effective risk & issue reporting and escalation of strategic risks to the appropriate level
- Visibility of project dashboards for key stakeholders
- Project scheduling and resourcing support (in conjunction with Portfolio Support team)
- Plus any other duties as required by the Leadership and PMO teams

**Outcome, Results and Key performance indicators**
- Well-maintained leadership meeting schedule and supporting paperwork
- Audit trail of approvals, decisions and minutes from leadership meetings
- Reporting completed on time with high levels of accuracy
- Project portfolio aligned to strategic business objectives, OKRs and targets
- Stakeholder satisfaction with reporting and dashboards
- Optimal delivery and scheduling of opportunities, projects, strategic actions
- Tracking of risks and benefits / NPV from projects
- Resource profile aligned with project needs
- Minimal conflict of project resources / resource bottlenecks

**Key Relationships**

Internal - Programme Manager, Portfolio Support team, Knowledge & Information Manager, Senior Leadership Team, Data Analytics team, Project staff across business units (inc Operations, Network Operations, HSEQ, Customer Experience, IT, Business Operations, Sales & Marketing, People team).

External - Occasional interactions with external suppliers and contractors

**Knowledge and Skills**
- Proven experience of providing Secretariat and action tracking functions in a business environment
- Experience of analysing reporting submissions for completeness and accuracy, and addressing areas of concern with contributors
- Proven ability to prioritise conflicting deadlines and priorities, and respond quickly to changing priorities
- Able to elicit the required information from a range of stakeholders within a given timeframe
- Able to interpret & present data and information in the appropriate format for different audiences
- Excellent verbal and written communication skills
- Knowledge of the project management lifecycle, and implications for governance & resourcing (desirable)
- Experience of risk and issue management (desirable)
- Planning and resourcing skills (desirable)

**Behaviours**
- Commercially aware
- Proactive problem solver and uses initiative
- Influencing skills
- Ability to motivate self and others to deliver change
- Able to build rapport and collaborate with all colleagues across the business
- Committed to a high standard of performance and quality
- Able to uphold confidentiality and sensitive information

**Zest is an equal opportunity employer, committed to the values and ultimately societal benefits of diversity, equity, and inclusion**

**Job Types**: Full-time, Permanent

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Referral programme
- Sick pay
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Leeds, LS1 5DE: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Will you now or in the future require sponsorship for employment visa status?

Work authorisation:

- United Kingdom (required)

Work Location: Hyb