Quality and Compliance Practitioner

**INTERIM QUALITY AND COMPLIANCE PRACTITIONER - 6 month fixed term contract**

Are you passionate about driving positive change in the social care sector? Do you thrive in dynamic environments where you can make a real difference? If so, we want you to join our team as a Quality and Compliance Practitioner

**What you'll do**:
As a Quality and Compliance Practitioner in our Social Care team, you will play a crucial role in ensuring the delivery of high-quality care and support services to the people we support.

Working closely with frontline staff, managers, and other stakeholders, you will be responsible for monitoring, evaluating, and improving the quality of our services in line with regulatory requirements and best practices.

You will be responsible for our South region including locations such as Wandsworth, Richmond, Hemel Hempstead and Stanmore.

You will mainly be home-based however, there will be some travel and the occasional necessity of overnight hotel stays.

All hotel and meal expenses will be covered by the charity through expenses.

This is a Monday to Friday role at 37.5 hours per week.

**Key Responsibilities of a Quality and Compliance Practitioner**:

- The Quality and Compliance Practitioner will conduct regular audits and assessments of service delivery to ensure compliance with regulatory standards and organisational policies.
- The Quality and Compliance Practitioner will develop and implement quality assurance processes and procedures to drive continuous improvement in service delivery.
- Provide training and support to staff on quality-related issues, including policies, procedures, and best practices.
- The Quality and Compliance Practitioner will collaborate with internal teams to identify areas for improvement and develop action plans to address any deficiencies.
- Liaise with external agencies, including regulatory bodies and commissioners, to ensure compliance with statutory requirements and contractual obligations.
- Participate in reviews and investigations of complaints, incidents, and safeguarding concerns, contributing to the development of effective solutions and preventive measures.
- The Quality and Compliance Practitioner will produce reports and analysis on quality performance, highlighting areas of success and areas for improvement to senior management and relevant stakeholders.

**Requirements for the Quality and Compliance Practitioner role**:

- A relevant qualification in social care, health care, or a related field (e.g., NVQ Level 3 or above, Diploma in Health and Social Care, etc.).
- Proven experience in a quality assurance or improvement role within the social care sector.
- In-depth knowledge of relevant legislation, regulations, and standards governing social care services in the UK.
- Strong analytical and problem-solving skills, with the ability to interpret data and identify trends.
- Excellent communication and interpersonal skills, with the ability to build effective working relationships with colleagues at all levels.
- A commitment to promoting person-centred care and empowering people we support to achieve their goals and aspirations.
- The ability to work independently and as part of a team, managing competing priorities and deadlines effectively.

**Quality and Compliance Practitioner**

**We really care about our staff and offer a wide range of benefits to each Quality and Compliance Practitioner**:

- 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service.
- Pension scheme contributions.
- Life assurance equal to three times your salary.
- Bereavement helpline.
- Walsingham Rewards Scheme with extensive discounts on everyday items.
- Exceptional training and continuing professional development opportunities.
- Long service awards.
- Eyecare vouchers.
- Recommend a friend bonus of £250.
- Access to Blue Light Card savings

If you're ready to take on this exciting challenge and help shape the future of social care in the UK, we want to hear from you

**Quality and Compliance Practitioner**

**Quality and Compliance Practitioner**

**Work with Walsingham and make a real difference to people's lives**

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism, brain injuries and other complex needs. We're different because we pride ourselves on putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.

At Walsingham Support, our staff teams are the linchpin of our organisation and they are passionate about our ambition. We work in an equal and diverse society in which people with disabilities are citizens in their own right. We support them so that they can reach their own potential. By working with Walsingham Support, you'll be supporting disabled people live their lives to the full.

Our values underpin our