HR Helpdesk Assistant

2 weeks ago

West Malling, United Kingdom Commercial Services Group Full time

**HR Helpdesk Assistant**
**£22,500pa plus £1,000 MP**
**Hybrid/Kings Hill, Kent**

Do you have excellent communication skills and a confident telephone manner? Do you have proven experience within a customer service based role?

**In return we will offer you -**
- 25 days holiday, plus bank holidays
- Never work a birthday again You receive an extra day off for it to enjoy however you wish
- Generous discount scheme, including gym and retail
- Life assurance cover
- Health cash plan initiative
- A culture of progression and development
- Plus many more perks

**Key duties -**
- Update and amended Payroll and HR data in accordance with appropriate procedures, regulations and standards
- Develop and proactively maintain strong working relationships with internal colleagues, customers, clients and suppliers by keeping in regular contact
- Maintain relevant entries on employee records on the Payroll/HR systems, call log system and electronic personnel files ensuring the quality and integrity of employee data, adhering to Data Protection.
- Actively keep up to date with relevant regulations, legislation and statutory requirements

**What we need from you -**
- Excellent communication skills, particularly a strong telephone manner
- Proven experience within a customer service based role
- High level of computer literacy, including Microsoft Office packages
- A keen attention to detail and accuracy
- Ability to organise own workload and work under pressure to deliver to tight deadlines

**About HRConnect**

Part of the Commercial Services Group, HR Connect have an enviable history of success and are an award-winning HR services delivery team. The services they provide range from specialist education recruitment services and DBS services through to an Occupational Health Division, the team are focused on providing outstanding customer service and expertise in the form of Payroll, HR Administration and HR Advisory Services.

**About Commercial Services Group**

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 25 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more.

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