HR & Payroll Assistant

Location: Kings Hill /HybridSalary/package:£24,309.07per annum (pro rata)Contract type:Permanent Part timeHours:Part time,15 hours per weekJoin HR Connect, part of the Commercial Services Group (CSG)and play a key role in delivering exceptional HR and payroll services. This is a fantastic opportunity to develop your expertise in a dynamic, customer-focused environment.Who we are3>HR Connect is part of of Commercial Services Group, which is wholly owned by Kent County Council. We provide comprehensive HR and payroll solutions to a diverse customer base, ensuring compliance, accuracy and outstanding service.Why this role mattersAs an HR & Payroll Assistant, you will play a key role in supporting the HR Delivery Team to meet employer obligations under the Teachers’ Pensions Scheme. Your responsibilities ensure accurate employee payments, meticulous record keeping and exceptional customer service.What you’ll be doingPrepare, update and process payroll, pensions and HR data in line with regulations and standards.Provide first-line support via phone, email and live chat, resolving queries promptly or escalating as needed.Keep up to date with legislation, employment checks, and contractual requirements to provide compliant advice.Implement and review office systems and practices, suggesting improvements where appropriate.Plan and organise your workload to meet deadlines and support multi-disciplinary working.Build and maintain strong relationships with internal teams and external customers.Ensure performance targets and service standards are consistently met.Complete mandatory training and uphold cyber security and data protection responsibilities.What we’re looking forStrong communication skills and ability to build effective working relationships.High attention to detail, accuracy and confidentiality in all tasks.Ability to manage workload under pressure and meet tight deadlines.Customer-focused approach with problem-solving skills and initiative.Proficiency in IT systems, including Excel and Word.What you’ll get in returnSalary of £24,309.07 per annum (pro rata)25 days annual leave, plus your birthday off (pro rata)Life assurance cover (4x salary)Pension scheme with 4% employer contributionAdditional benefits including retail and gym discounts, health cash plan and cycle to work schemeVolunteer days and access to a comprehensive wellbeing programmeTailored learning and development support with real opportunities to progressWhy CSG?Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions.We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.Inclusion & AccessibilityWe are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any. #J-18808-Ljbffr