Dialysis Support Administrator/secretary
3 days ago
To provide a comprehensive general secretarial and administrative service to Transplant Consultant and Senior Nurse team including preparation of audit and close liaison with MDT members in the primary, secondary and tertiary sectors and provide co-ordination of slots in dialysis units.
- To provide a comprehensive administrative and secretarial service for the Transplant Consultant/Senior Nurses.
- Tactfully provide and receive routine and sensitive communication from Consultants, junior medical staff, Pharmacist, Specialist nurses, GPs, patients/relatives
- To make and take telephone calls from patients, relatives and General Practitioners and decide on appropriate action
- Responsible for day to day management of waiting lists for dialysis units; arranging patient transfers to other dialysis units in liaison with referring nurses and other staff to arrange dialysis appointment slots for patients; dealing with patient queries; booking patients into available slots in dialysis units and arranging for any relevant clinical correspondence to be sent to dialysis units.
- To liaise with appropriate departments/hospitals in arranging routine investigative procedures.
- To ensure that the secretarial service provided is reviewed in order that improvements and developments can be made to the work undertaken
- Organise own workload and support other team members in the Directorate as and when required.
- To provide induction training for newly-appointed staff when required and act as a specialist resource for link nurses and MDT members.
- When required, attend meetings within the Directorate to take notes and draft minutes.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focused on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
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