Customer Service Team Leader

7 days ago


Barking, United Kingdom Flutter Entertainment Full time

**Salary £11.90 per hour**

**YOUR ROLE IN THE TEAM?**

Paddy's Customer Service Team Leaders are the face of the business We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail's ever evolving Online presence Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.

We want all our people to always want to achieve more so when we say progression, we mean it Be BraveMap your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it Don't worry if you've never worked in the betting industry before, we'll give you the knowledgebut it's your attitude that counts Does this sound like you? If so, keep reading

**HOW WE DO IT?**

We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.

Other duties will include:

- Responsible for all shop operations including opening and closing procedures
- Taking and processing bets
- Keeping and maintaining shop presentation standards
- Ability to adapt to different situations while still staying completely customer obsessed
- Play by the rules by complying with Social Responsibility duties

**WHATS IN IT FOR YOU?**

Money Baller - Reap the rewards
- **Industry leading pay-rates **. _Why wouldn't you get paid more to do the same job?_
- **Salary Increase after 6 months **. _PPRewarding punters and employees since 1988._
- **Annual Bonus **. _If we winYou win._
- **20% discount on Flutter Shares.** _Get your ‘Share' of the winn _ings.
- **Refer & Earn scheme **. _Having a friend at work will make you hate your job less._
- **Team Doc** - Healthy worker is a happy worker
- **Maternity & Paternity leave top up.** _This is not paid babysitting._
- **Company Sick Pay scheme (up to 5 weeks).** _Under the weather? Grab Paddy's umbrella._
- **Free eye test & discount on VDU glasses.** _How would you watch sport at work otherwise?_
- **Birthday Day off.** _Happy Birthday to you_
- **Six Free counselling sessions & 24/7 EAP Telephone Support.** _Even we know some benefits don't need a joke..._
- **Craic & Banter **- Working and living your best life
- **Competitions with prizes. **_Who doesn't like a bit of healthy competition?_
- **Lifestyle and Retail discounts (WRKIT).** _You don't always need a bus pass to get discounts._
- **Live sports streamed in shop.** _Horse racing, football, darts, golf. watch it all while at work._
- **Big Christmas and Grand National drinks.** _Who doesn't love watching their manager slide across a dancefloor?_
- **Head Office secondment schemes.** _In case you want to know the business inside and out._


  • Team Leader

    7 days ago


    Barking, United Kingdom Everyone Active Full time

    Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week We need a Team Leader who will - Provide safe and effective pool supervision - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer...


  • Barking, United Kingdom Maritime Transport Full time

    Responsibilities Managing our customers daily volumes. Dealing internally with Maritime staff to manage any issues or problems. Dealing externally with our customer, ensuring a high standard of customer service is maintained at all times. An understanding of the transport industry would be preferred but not essential. Working as part of a successful team,...


  • Barking, United Kingdom Pioneer Selection Ltd Full time

    **Maintenance Team Leader - Days** **Salary: £44,900 - £51,500 + Overtime** **Location: Romford** We are currently recruiting for maintenance team leader to join a large industrial manufacturing facility based near Romford, Essex. This is a semi-automated factory who are seeking a team leader on a permanent basis to manage a team of 3 engineers to...


  • Barking, United Kingdom Sensible Staffing Full time

    I am currently looking to recruit a Patient Care Team Manager for a Pharmaceutical manufacturing company based in Dagenham. The Patient Care Team provides customer support on behalf of all departments, dealing with customer queries which are always via the telephone. They handle a wide range of customer queries some of which would escalated to the...


  • Barking, United Kingdom Auxillis Full time

    **Salary**: £26,039 pa **Weekly Hours**: 42.5 hours / week **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are where we need them to be, when we need them to be there. **Life as a...


  • Barking, United Kingdom Rahal management limited Full time

    **Job Overview** **Duties** - Supervise and support the customer service team, providing guidance and training as needed. - Manage daily operations to ensure efficient service delivery and adherence to company standards. - Analyse customer feedback and performance data to identify areas for improvement. - Communicate effectively with team members and other...


  • Barking, United Kingdom Online Lubricants Ltd Full time

    **Customer Service Advisor** **Full time: Monday to Friday** **Salary: £23,000-£26,000** **Location: Barking IG11** Online Lubricants is a fast-growing oil distributor covering London and the South East who believes in challenging industry standards when it comes to delivering outstanding customer service. Established 31 years ago, we have a wealth of...


  • Barking, United Kingdom Online Lubricants Ltd Full time

    **Customer Service Advisor** **Full time: Monday to Friday** **Salary: £19,000 - £23,000 basic salary + performance bonus** **Location: Barking** Online Lubricants is a fast-growing oil distributor covering London and the South East who believes in challenging industry standards when it comes to delivering outstanding customer service. Established over...


  • Barking, United Kingdom Online Lubricants Ltd Full time

    **Customer Service Advisor** **Full time: Monday to Friday** **Salary: £22,000-£25,000** **Location: Barking IG11** Online Lubricants is a fast-growing oil distributor covering London and the South East who believes in challenging industry standards when it comes to delivering outstanding customer service. Established 30 years ago, we have a wealth of...


  • Barking, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Barking Sporthouse & Gym. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...