Customer Service Advisor

3 days ago


Barking, United Kingdom Online Lubricants Ltd Full time

**Customer Service Advisor**
**Full time: Monday to Friday**
**Salary: £23,000-£26,000**
**Location: Barking IG11**

Online Lubricants is a fast-growing oil distributor covering London and the South East who believes in challenging industry standards when it comes to delivering outstanding customer service.

Established 31 years ago, we have a wealth of industry experience and have demonstrated 20% year on year growth. We have ambitious plans to continue growing our business and require likeminded colleagues to join our company and be a part of these very exciting times.

We are looking for an enthusiastic and self-motivated professional to join our excellent Customer Service team.

**Why join Online Lubricants?**
- A fast-growing business with a clear pathway for career progression
- Forward-thinking and innovative company that embrace new ideas
- We invest heavily in staff development and training.
- We believe in working hard and playing hard
- We enjoy regular team/company events and nights out

**Responsibilities**:

- Receive incoming calls dealing with all customer orders and queries
- Managing internal relationships with sales reps, drivers, staff and being a reliable point of contact in the office
- Identifying opportunities to cross sell and up sell Online Lubricants’ full product range
- Building long lasting business relationships with existing and new customers
- Consistently providing outstanding customer service, increasing customer retention levels
- Ability to think quickly and make decisions in a busy environment.
- Calling potential leads and coordinating appointments for the field staff
- Communicating with our accounts department in relation to our customers account status.

**Experience required/qualifications**:

- 12+ months experience in a similar role - desirable
- Account Management experience - desirable
- Excellent communication skills - both verbal and written
- Excellent IT skills
- Experience in negotiating with customers - Desirable
- Good team player
- Be flexible and work around our customers
- Willingness to learn technical information based around our business
- Full Training provided
- Above all, excellent attitude and willingness to learn are essential

**What we provide**:

- Flexible working where possible
- Phone/phone allowance for drivers/management
- Workwear
- 21 days holiday plus bank holidays
- Increase in holiday with service
- Clothing allowance for operations staff
- Ad-hoc bonuses
- Free tea/coffee/kitchen provisions
- Benenden Healthcare & Cashplan
- Company events
- Customer incentive scheme
- Referral scheme
- Oil and other products for personal car

**No recruitment agencies please**

Pay: £23,000.00-£26,000.00 per year

Additional pay:

- Yearly bonus

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- Referral programme

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Barking IG11: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Barking, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Barking Sporthouse & Gym. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...


  • Barking, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Barking. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers...


  • Barking, United Kingdom DPD Group UK Full time

    Company Description DPD is a member of DPDgroup, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry. **Job Description**: Our Site Manager is...


  • Barking, United Kingdom Minster Full time

    **The Role** **Customer Service Advisor - Sales - Barking** At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you'reable to put your customer first, and you want...


  • Barking, United Kingdom Online Lubricants Ltd Full time

    **Customer Service Advisor** **Full time: Monday to Friday** **Salary: £19,000 - £23,000 basic salary + performance bonus** **Location: Barking** Online Lubricants is a fast-growing oil distributor covering London and the South East who believes in challenging industry standards when it comes to delivering outstanding customer service. Established over...


  • Barking, United Kingdom Online Lubricants Ltd Full time

    **Customer Service Advisor** **Full time: Monday to Friday** **Salary: £22,000-£25,000** **Location: Barking IG11** Online Lubricants is a fast-growing oil distributor covering London and the South East who believes in challenging industry standards when it comes to delivering outstanding customer service. Established 30 years ago, we have a wealth of...

  • Customer Advisor

    3 days ago


    Barking, United Kingdom Boots Full time

    **Summary**: Job Reference: 253262BR Barking, East Street Fixed Term 4 Hours **The hourly rate for this role is £12.40 and up to £14.13 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain...


  • Barking, Greater London, United Kingdom Three UK Full time £18,000 - £25,000 per year

    Company Description Three Retail Customer AdvisorLocation: BarkingSalary: £13.85 per hour + an on-target bonus of 25%, paid out monthly based on your store's performanceWorking Hours: 12 hours across 2 days per week, including weekends on a rotation basisWho We AreWe're here to build a network the UK can count on – one that connects people, places and...


  • Barking, United Kingdom Three UK Full time

    Retail Customer Advisor (Barking) - 12 hours Location: Barking, England, United Kingdom Salary: £13.85 per hour + an on‑target bonus of 25% paid out monthly based on the store’s performance Working Hours: 12 hours across 2 days per week, including weekends on a rotation basis Employment type: Part‑time Seniority level: Entry level Job function: Other...

  • Protection Advisor

    2 weeks ago


    Barking, Greater London, United Kingdom Spicerhaart Full time £30,000 - £60,000 per year

    OverviewProtection AdvisorBarkingAn exciting opportunity for an experienced Protection only Advisor to join an award-winning Mortgage business in the Just Mortgages family.Self employedBarking - loose hybrid model ideallyLeads provided from numerous brokers Mortgage leads a monthAccess to a large backbook of clientsVery generous commission splitsAs a...