Sales Director

**Location**:
Camberley

Report to:
Managing Director

**Salary**:
£80,000 plus OTE £60,000

Hours:
37 hours P/W

**Company Overview**:
Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £113m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for January 2025. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 520 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.

Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy.

The Camberley branch is located in a hybrid working environment, which includes a café, based in the centre of Camberley town centre, it has a great culture, is a fun place to work and has a dedicated team of around 40 people. The Camberley branch was formerly Project 5, which had a 16-year pedigree in delivering IT managed services to local companies, charities and education. Over 85% of our valued customers have been with us for 5 years or more, Our desire to uncomplicate through connecting with people, fixing problems and improving outcomes is rooted in our passion for family - not just for our brilliant team and their loved ones, but the entire community of customers we serve and local organisations that we’re proud to partner with.

**Job Overview**:
We are seeking a dynamic and experienced Sales Director to join our Camberley branch. This role is pivotal in driving business growth with aspirations to double turnover by 2030, managing the existing technical account management team and acting as sales leader for the Camberley branch. The role’s primary purpose is to lead customer account management, Cross sales for the wider group products, leading bids for new business and overall responsibility for the existing customer base with Low Churn and High upsell

**Key Responsibilities**:

- **Team Management**: Lead and manage the technical account management team, ensuring high performance and professional development.
- **Business Development**: Identify and develop new business opportunities, build and maintain strong relationships with clients and drive sales growth.
- **Technical Liaison**: Work closely with the technical services team to understand and address client needs, ensuring seamless service delivery.
- **Client Engagement**:Engage with clients to understand their requirements, provide tailored solutions and ensure customer satisfaction.
- **Performance Monitoring**: Monitor and analyse sales performance metrics, providing regular reports and insights to senior management.
- **Market Analysis**:Stay updated with industry trends, market conditions and competitor activities to identify opportunities and threats.
- **Sales Strategy**:Develop and execute strategic sales plans for Camberley/Cheltenham branch in alignment with group AGP sales targets.
- **Sales and Commercial Acumen**:Work with the group commercial director to deliver the ability to sell the group Service Catalogue, services and solutions to the Camberley/Cheltenham Branch
- **Professional Services Utilisation**: Review utilisation of professional services, devising upsell campaigns into the customer base to ensure a high level of utilisation is maintained through project sales.

**Qualifications**:

- Proven experience (10 years) in a senior sales leadership role in an IT MSP of £3m-£15m revenue
- Strong understanding of IT sales to business clients of 11-200 seats, professional services, and service desk operations.
- Excellent leadership and team management abilities.
- Demonstrated ability to develop and win new managed services business
- Technical background with the ability to liaise effectively with technical teams
- Strong communication, negotiation and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of Salesforce for business development and lead management is preferable.

**Additional Information**:

- The role is mainly office-based in Camberley but requires travel to visit customers and other FluidOne branches.
- Private health care, commission

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.

**Benefits after probationary period**:

- Employee Assistance programme (EAP)
- Life assurance (3 x salary)
- Sodexo Discount Platform
- Pension contribution
- 5% company contribution
- Generous Holiday Entitlement
- One day off for Birthday
- Half price internet connectivity
- Ride2Work scheme
- Department incentives
- Volunteer day scheme

**How To Apply**: