Safeguarding & Ppu Admin-hmp Fosse Way

Prison Support Officer Safeguarding and Public Protection - HMP Fosse Way
Leicestershire, LE18 4WS
**Salary**: £23,000 - £25,000
Permanent (Full-Time, 40 Hrs)

Here at Serco, we are looking for a Safeguarding and Public Protection Prison Support Officer to join the team at our new state of the art Category C prison, HMP Fosse Way.

The role of a Safeguarding and Public Protection Prison Support Officer is to offer Operational Support within Offender Management Unit.

What we are looking for

This position requires upmost trust and decorum when dealing with sensitive information.
A team player with flexibility and interpersonal skills with visitors, staff and prisoners. Good communication skills and the ability to monitor and audit processes and procedures.
Organisational and analytical skills.
Understanding of working in a secure environment

Full training will be provided, and the following duties will include

To report directly to the Public Protection Manager and carry out the duties detailed by them.
To collate and gather information from prisoners files on arrival at HMP Fosse Way, processing this information into a format that can be effectively shared with internal and external agencies.
Effectively manage prisoners ViSOR records, updating any information when required.(full training will be provided and paid by Serco)
To monitor telephone calls, incoming and outgoing mail and to report any intelligence gathered from this monitoring. Follow any process resulting from the intelligence gathered.
To ensure that all monitoring is conducted within the relevant legislation and that the correct authority is granted to do so before any monitoring takes place.
Ensure that all monitoring is logged correctly and the required data from that monitoring stored safely and securely.
To ensure that all prisoners with restrictions will have the relevant checks before being added to their list.
To liaise with the Police Information Officer and support them in the gathering of evidence.
To gather intelligence from IRs and assist the Security Manager

The following are desirable but not essential

Experience of a secure environment or of similar client group.
Process management.
Report writing, numerate (interpretation and collection presentation of statistics).
Knowledge and understanding of the Serco Custodial Security Strategy (SCSS), associated PSO/PSI’s and Local Operating Procedures

Why Serco
Meaningful and vital work - We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives.
Great people - We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

**What we offer**:
A competitive salary
A fantastic culture and supportive team; volunteer leave; continuous training & development opportunities
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme, Blue Light Card and more
Access to a huge range of discounts and exclusive deals
The chance to make a positive difference in a company passionate about diversity and inclusion.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.