HR Support Desk Adviser

**Details**:
**Reference number**:

- 437107

**Salary**:

- £32,119
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Executive Officer

** Contract type**:

- Permanent

** Business area**:

- HMLR - HR and Organisation & Employee Development

** Type of role**:

- Administration / Corporate Support
Contact Centre
Human Resources

** Working pattern**:

- Flexible working, Full-time, Part-time

** Number of jobs available**:

- 2

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

** Location**:

- Nottingham, East Midlands (England), NG2 1AW

** About the job**:
** Job summary**:

- An exciting opportunity has arisen at HM Land Registry (HMLR) for two HR Support Desk Advisers to join the HR Group. If you have experience of delivering excellent customer service and have an awareness of HR policy and procedure, we would love to hear from you.

** Job description**:

- You will gain hands-on experience across a wide range of HR activities that span the full employee lifecycle - a great opportunity to develop your skills and grow your HR career If you're not yet CIPD Level 3 qualified, we will support you through an apprenticeship to help you achieve this as part of your development.

** Person specification**:

- You will have an awareness of HR policy and procedure and experience of administering HR processes, including experience of working as part of a team and delivering excellent customer service, ensuring the customer is at the heart of your actions. With effective time management skills, you can organise and prioritise your own workload and communicate effectively with staff of all grades. You can adapt positively to change and self-motivate, taking responsibility for own development. Computer skills, including basic level Excel is essential.
- We offer flexible working hours, but you will be required to work on a rota basis between the team covering the hours: 08:00am - 16:30pm Monday to Friday. The minimum number of hours that this role offers is 30 hours over 5 days per week, if not full-time.
- HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits. We expect everyone to spend at least 60% of their working time in the office. Beyond this expectation, there is no one size fits all approach (and we can spend up to 100% working in the office if we prefer).

** Behaviours**:

- We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Delivering at Pace
- Working Together
- Communicating and Influencing**Technical skills**:

- We'll assess you against these technical skills during the selection process:

- An awareness of HR policy and procedure and experience of administering HR processes.**Benefits**:

- Alongside your salary of £32,119, HM Land Registry contributes £9,304 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- #WeAreHMLR
- At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.
- We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.

** We have integrity** - we value honesty, trust and doing the right thing in the right way.
- **We drive innovation** - we are forward-thinking, embrace change and are continually improving our processes.
- **We are professional** - we value and grow our knowledge and professional expertise.
- **We give assurance** - we guarantee our services and provide confidence to the property market.- You can find more information on our rewards package on our website.

** Things you need to know**:
** Selection process details**:

- This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.- The personal statement section (in no more than 750 words) must be used to provide details of how you meet the essential experience criteria listed below:

- Experience of delivering excellent customer service and ensuring the customer is at the heart of your actions.
- Effective time management skills including the ability to organise and prioritise own workloads.
- Proven ability to communicate effectively with staff of all grades.- You will also be require