Billing Coordinator

**About Aspire**

At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand
- Our mission: To deliver technology like no other_

**About the role**

We are looking for a Billing Coordinator with demonstrable billing experience, experience as you’ll be responsible for producing accurate and timely customer billing. Working alongside the wider Finance & Accounting department, your role will focus on managing accounts receivable.

**What you will be doing**:

- Managing day-to-day Billing administration duties across the following:

- Reconciliation of order, pricing and PO information
- Creation and issue of invoices in line with contractual terms
- Upload billing documentation in the customer portal
- Process credit invoices
- Resolve internal and external queries
- Developing and maintaining strong working relationships key stakeholders and teams across the Aspire network to ensure that billing requirements and customer queries are accurately and promptly resolved.
- Use relevant systems in a consistent manner to enable efficient billing management and effective reporting.- Working to SLA’s for incidents and requests, prioritising and managing workload effectively, managing several open Incidents and requests whilst following existing procedures and best practices.
- Support continual improvement by identifying opportunities for improvement and efficiency.

**You will suit the role if you have**:

- Previous experience in a billing role, with a proven ability to deliver a high standard of customer service in a high-volume operating business.
- Excellent organisation and time-management skills with a high attention to detail to ensure billing is accurate and to minimise queries or errors.
- Excellent communication, documentation and writing skills to respond to queries politely and promptly.
- Strong ability to build and maintain meaningful relationships with clients and stakeholders.
- Self motivated, proactive and able to work independently as well as part of a team.

**Our values**

We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role therefore we provide continuous learning and development at Aspire which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you.

**Salary**

£22k to £26k per annum (depending on experience)

**Benefits**

Here at Aspire we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart - we strive to look after our people in the best way we can
- Travel benefits including free parking, subsidized travel passes and much more
- Health Cash Plan
- Cycle to Work Scheme
- Network Benefits
- Employee Assistance Program
- Enhanced Annual Leave Entitlement (increasing with length of service)
- Enhanced Maternity, Paternity and Parental Schemes
- Enhanced Pension Scheme
- Tech Purchase Scheme
- Electric Vehicle Salary Sacrifice Scheme
- Employee referral scheme
- New business referral scheme
- Discounted Gym Membership
- Life Assurance and Critical Illness cover

**Location and Working Arrangements**

You will be based at Aspire’s Gateshead Quayside Head Office.

**Hours of Work**

Full time (37.5 hours per week), Monday to Friday

**Equality, Inclusion and Diversity at Aspire**

Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential.

**Interview Process**

We generally conduct interviews in three stages, lasting approximately 2-3 weeks depending on everyone’s calendars.

**#AspireForMore