HR Coordinator

Greene King is the country's leading pub company and Brewer, first established in 1799. At Greene King it's not just pints that we want you to pour, we want people who can share our purpose and Pour Happiness into Lives. We are on a transformational journeyfor both customers and colleagues which will make us the pride of British hospitality. With over 40,000 people working across our 1,600 pubs, our breweries and two support centres, a career at Greene King has no limits.

**HR Coordinator**

Role Purpose

To work as a key part of the HR Services team, ensuring that all Employee Lifecycle changes are processed correctly and efficiently.

Key Accountabilities
- To work as a key part of the HR Services team with the aim of continually improving communication with the business and harmonisation of processes
- Responsible for contract/letter generation for employee lifecycle processes (joiners/changes etc), with associated paperwork in line with published SLA's
- Provide accurate information for daily/weekly monitoring of SLA's
- General correspondence and administration
- Answering Telephone queries
- Logging and responding to PQS within agreed SLA
- Understand the employers Right to work requirements in the UK and assist with checking when needed.
- Ad hoc projects as and when required, e.g. Engagement survey, Customer Feedback, Kingdom

Person Specification
- Communication - clear, simple, unambiguous and well structured, and to have confidence in dealing with all areas and levels within our business
- Meet customers' needs whilst setting achievable expectations.
- Knowledge of Right to work checks, Data Protection, GDPR & Right to work.
- Ability to react positively to sudden and unexpected changes in demand
- Prioritising and managing own workload taking accountability and responsibility for completion
- Experience of HR or Administration with high attention to detail.
- Good level of literacy and numeracy with a minimum of 5 GCSEs or equivalent grade, A-C including English language and Maths
- CIPD or studying towards gaining the qualification would be advantageous
- Intermediate level of IT literacy with Excel, database administration, Word and preferably PowerPoint and Visio
- Knowledge of PeopleSoft HR system would be an advantage

**What you can expect from us?**
- Competitive salary and pension contribution scheme
- Private Medical insurance
- Discounted Health Screening
- Option to purchase discounted Dental Insurance
- Life Assurance
- 33% discount for you on food and drinks across all our managed sites and 15% for your friends and family
- 50% discount for you at Greene King Hotels/Inns and 25% discount for your friends and family
- Access to company perks portal for regular retailer discounts
- 33 days holiday (including bank holidays) and the opportunity to buy 5 additional days
- Free onsite parking
- An employee health, wellbeing advice and guidance service
- As one of the industry's leading apprenticeship providers, we can offer training and development at any stage of your career, whatever step you decide to take

**Corporate Social Responsibility**

We also want to be a positive force for good, having a social purpose that threads through every part of our business, whether it be through caring for the planet, caring for our communities through our hugely successful partnership with Macmillan (raisingover 10 million pounds) or caring for our people, creating life opportunities for all through innovative social mobility programmes. We are on an incredible journey and our goal is to be the pride of British hospitality.

**Inclusion and Diversity**

At Greene King we're setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive and truly belong. With external commitments like the Valuable 500, If Not Now, When? and our Calling Timeon Racism manifesto, our community partnerships and the support of our 4 internal Employee Led Inclusion Groups we have a clear plan based on education, awareness and activity that's already making an impact. We value the diversity of our people and are workingto increase this, by joining us on this journey you can help us to shape our future inclusive culture.