People Operations Specialist
2 weeks ago
**About Us**:
Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We're always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.
**About the Role**:
The Twitch People team is looking for a People Operations Specialist to offer outstanding HR service to employees and managers globally as our organization continues to grow. You will be a member of our Global People Operations team, and report directly to People Operations Lead, International. You will work closely with our Senior Specialists to implement HR operational processes, and assist with day-to-day operations including processing, communication, and administration tasks.
**You Will**:
- Be an advocate and resource for employees. Operate as a first point of contact regarding employee questions, identify and escalate issues if needed, and advise on the day-to-day execution and interpretation of relevant People guidelines, processes, and procedures.
- Facilitate the onboarding process for all EMEA new hires
- Process monthly time off reports and maintain data across HR and internal systems to ensure data integrity.
- Respond to requests for employment verifications, referencing, visa letters, unemployment, and other government agency requests.
- Document and update employee practices, policies and process on Twitch internal wiki.
- Support other implementation and administration of People programs such as global mobility, benefits enrollment, etc.
**You Have**:
- 3+ years of experience in HR administration or relevant experience
- Experience in Operations role, ideally in an internal customer facing role. Strong customer service skills are a must.
- Ability to work collaboratively and communicate effectively in a team environment and cross-departmentally
- Collaborative and clear approach to solving employee issues
- Excellent writing, communication, and interpersonal skills
- Knowledgeable and resourceful with applicable laws and regulations in EMEA.
**Perks**:
- Private Medical Insurance
- Dental, Vision & Life Insurance
- Pension Plan
- Maternity & Parental Leave
- Paid Time Off & Holidays
- Commuter Benefits
- Amazon Employee Discount
- Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, etc.)
- Lunch Served Four Times a Week
- Free Snacks & Beverages
- We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._
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