Call Quality Assurance Assessor

**Quality Assurance Assessor** Working across our award-winning Contact Centres **_AllClear & InsureandGo_**, who are part of the Best Companies Programme, are looking for someone who is passionate about quality of service, customer experience and agent development. We are looking for an exceptional **_Quality Assurance Assessor_ **with strong personal...

Role Overview: Are you passionate about quality and customer service? Do you have an eye for detail and a knack for providing insightful feedback? If so, we want you to join our team as a Call Centre Quality Assessor. In this pivotal role, you will be the guardian of our customer experience standards, ensuring every interaction reflects our commitment to...

An exciting opportunity for a qualified and experienced Internal Quality Assurer to support and maintain high standards of assessment and delivery across our Health and Social Care qualifications. This hybrid role offers flexibility to work remotely, with occasional travel for standardisation meetings and assessor support.Location: Cardiff / Hybrid (Remote...

Inspiro is one of the UK’s largest training providers offering government funded Apprenticeships and providing work-based learning in a number of industries. **The IQA role is a hybrid role with both remote and face to face working required. This role will cover the whole of Wales so the ability to travel to support our business requirements is a...

Training, Quality Assurance Executive - Cardiff City Centre - Growing Contact Centre **About Our Client**: The organisation is a well established insurance business who are looking to double their headcount in Cardiff over the next 12 months. You will be joining the business at an exciting period of growth and transition and support it's customer growth...

Arc Legal Group, an AmTrust International business, is a specialist provider of ancillary insurance products and services with deep knowledge and experience in each of our chosen markets. With over two decades of industry experience, we are experts in our field with superb products and market knowledge with digital innovation at the heart of our business. We...

**If you would like to work for an organisation that holds 3-star accreditation with Best Companies demonstrating extra-ordinary levels of staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last seven consecutive years and that holds Investors in People Platinum accreditation we would love to hear from...

**If you would like to work for an organisation that holds 3-star accreditation with Best Companies demonstrating extra-ordinary levels of staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last seven consecutive years and that holds Investors in People Platinum accreditation we would love to hear from...

TristoneNash are pleased to be supporting a women’s equality organisation which exists to eradicate violence against women and girls and to support survivors, to appoint a Quality Assurance Manager. **Overview**: Working closely with the Service Manager, you will maintain excellent standards in service provision for women, teenagers and children affected...

Quality Assurance Officer Cardiff 20865/617 £30-40,000 **Job Description**: - Ensure compliance with all Quality, Health & Safety and Environmental procedures in line with company Quality and Environmental policies and objectives - To play a key role in the management of the Integrated Management Systems (ISO9001, ISO14001, ISO18001) - Maintenance of...