Customer Service and Administration Assistant
24 hours ago
**Customer Service and Administration Assistant**
**The Role**
- Completing monthly service calls with your assigned customers
- Escalating any serious matters to the Customer Service Manager and assisting in complaint resolution
- Providing knowledge & insight on our products & services
- Responsibility of the ob management system including processing jobs, investigating any queries and working proactively to address complaints before they occur
- Providing reporting on job performance to senior management team
- Assisting the team with payroll administration as required
- Processing new contracts on a CRM system and completing new contract set up
- Processing quality control audits & sending to customers
- Updating CRM with new & existing business
- Management of purchase order system including finding prices for goods, raising PO numbers & ordering goods
- Management of reactive maintenance for our customers and assisting with planned work including logging requests, liaising with departments & contractors to schedule work, updating the PO system and trackers, following through with the customer to resolution& obtaining prices
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Retail Customer Assistant
3 days ago
Wythenshawe, United Kingdom Royal Voluntary Service Full time**Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant**to join our team at **Wythenshawe Hospital, Southmoor Road, Wythenshawe, Manchester, M23 9LT**. You will join us on a **part-time, permanent basis**, and in return, you will receive a competitive salary of **£12.43 per hour (FTE £22,638 per annum)**. **About the...
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Customer Service Assistant
2 weeks ago
Wythenshawe, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Wythenshawe, M22 4SY **Hours**: Part-Time Hours Available **Hourly Rate**: £10.05 per hour **Bonus Scheme**: Quarterly Bonus Incentive! What will my role look like? As a Customer Service Assistant you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure that our...
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Post Room Administration Assistant
2 weeks ago
Wythenshawe, United Kingdom Express Solicitors Full timeAbout Us - Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot...
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Customer Service
24 hours ago
Wythenshawe, United Kingdom Launch Resources Full time**Customer Service & Sales Support Assistant** **In the role of Customer Service & Sales Support Assistant, you will be working as part of a team to be a centralised contact for customers, contractors & suppliers** **The Role** The purpose of the role is to provide support to Customer Service and Sales departments and you will also be required to liaise...
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Customer Service Advisor Nights
2 weeks ago
Wythenshawe, United Kingdom Mitie Group plc. Full timeOverview Working within Technical Services Customer Operations Helpdesk, in a fast paced and challenging environment providing Facilities Management support and Customer service 24/7, 365 days per year. Working 7pm till 7am 4 on 4 off shift pattern. Responsibilities Delivering excellent customer service through various channels of communication ensuring that...
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Administrative Assistant
1 week ago
Wythenshawe, United Kingdom Manchester University NHS Foundation Trust Full timeBand 3 Administrative Assistant - Sure Start The Manchester Speech and Language Therapy Service is committed to providing a high-quality service to children and families across the city of Manchester. We are looking for an experienced Administrator to join the Sure Start Team. You will play a vital role supporting therapists. Duties will include coordinating...
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Customer Service Consultant
2 weeks ago
Wythenshawe, United Kingdom TSB Bank plc. Full timeOverview Be great with people; provide exceptional customer service in person, through video calls, and over the phone. Have a flair for understanding what customers need and the best way to support them with their current and future goals. Customer enquiries, addressing their needs, and proactively educating them about our products and services in the most...
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Customer Service Consultant
1 week ago
Wythenshawe, United Kingdom TSB Bank Full timeTSB Bank Plc Job Title: Customer Service Consultant (Money Confidence Expert) 12 Month Fixed Term ContractFunction: Branch BankingLocation: Manchester, WythenshaweHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefits At TSB, we're...
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Junior Customer Service Specialist
2 weeks ago
Wythenshawe, United Kingdom JH CONSULTING (MANCHESTER) LTD Full time**Role Overview**: As a **Junior Customer Service Specialist**, you will be the friendly face of our marketing campaigns. You’ll engage directly with customers, respond to enquiries, resolve issues, and help promote our client’s products and services. This is an ideal role for someone with a passion for people, communication, and building trust. **Key...
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Independent Living Hub Assistant
2 weeks ago
Wythenshawe, United Kingdom Housing Quality Network Full timeAre you someone who thrives in a people-focused role, enjoys creating a welcoming atmosphere, and takes pride in providing excellent customer service? If so, we’d love you to join our Independent Living team as our new Independent Living Hub Assistant. This is a rewarding and varied role at the heart of our extra care and independent living services,...