Head of Risk Governance, Operational Risk

**Job Description**:
AXA XL is an Equal Opportunity Employer.

**Head of Risk Governance, Operational Risk & Internal Control**

London | Dublin | Paris

The Head of Risk Governance, Operational Risk & Internal Control manages a global team of colleagues with the following responsibilities:

- Define and lead the appropriate frameworks to ensure Operational and Information risks are contained within strategic risk appetite and that our processes deliver good outcomes for our customers.
- Ensure frameworks and governance are implemented in a consistent manner across AXA XL Division and that expectations are set at the adequate level to preserve clients’ interests, meet expectations of regulators and protect the long-term sustainability of Division earnings and reputation.
- Provide AXA XL Leadership Team and Board with the appropriate knowledge and analysis of our main operational risks (cyber-attack, financial misstatement, non-compliance with distribution regulation,) and advise on defining appropriate strategies to mitigate those risks throughout the Division.
- Design and operate a program to transform and create a common and sustainable Internal Control Framework in the Division meeting AXA Group standards. Collaborate with entities, regulators and external auditors in its definition. Report to AXA XL Board and regulators on implementation and results.
- Provide Management and Board with the assurance that our key operational processes (underwriting, distribution, customer relationship, financial statement ) are run according to our policies and clients’ expectation and that controls are implemented to assure such.
- Promote understanding and respect of an appropriate control culture and associated procedures within AXA XL.
- Drive implementation of AXA Standards and Policies across AXA XL and ensure that controls are established to ensure their respect and identify and remediate any areas of non-respect.
- Maintain solid and productive relationships with Group Risk Management and contribute to the development of AXA Group thinking in these areas.
- Maintain an active awareness of industry best practices and regulatory developments and evolve AXA XL practices in light of such developments.

**What**you’ll be doing**:
What will your essential responsibilities include?

**Key Characteristics of the Job**:

- Operational risk is composed of a huge diversity of risks from human errors, system disruption, cyberattack to compliance sanctions etc.,if not adequately managed, it will directly affect our customers experience and our relationship with regulators.
- The Operational Risk capital charge for Solvency II requirements is integrated in AXA XL Capital requirements STEC process and represents a contribution of ca 600M USD with ca 200 risks identified across the Division.
- The Internal control programme is contributing to the transformation of AXA XL operations with the support of senior management within an increasingly highly regulated environment.
- Each year, risk and control teams within AXA XL are dealing with the reporting and management of ca 250 operational incidents and control failures representing ca 250K USD yearly loss impact.

**Environment and Challenges**:

- Define the adequate Risk and Control Frameworks and Governance, lead their implementation at corporate and entity level preserving the right balance between business ambition, client’s interest and sustainable development.
- Design and Implement governance to ensure critical decisions are adequately prioritized and timely escalated to Leadership Team and Board level and risks contained within AXA XL Risk Appetite.
- Transform and drive Standards Governance to ensure it supports Group governance in a critical transformation phase and an important shift in our organization and strategy.
- Design and lead Internal Control Framework with several objectives to:

- monitor our processes efficiency,
- support transformation, simplification and automatization.
- improve our quality of services to our clients and influence Group NPS,
- protect our long-term profitability and reputation.
- Drive and inspire a cultural shift on risk and control related topics to ensure appropriate ownership and adequate inclusion in management decision at all levels of organization. Partner with senior management to advise and assist them in their decision with complementary vision and perspective.
- Define, implement and manage Operational risk, information risk, internal control framework. Ensure frameworks are proportionate to our activities and risk and aligned with clients, market and regulators expectations. Lead their implementation at division and entity level.
- Lead and oversee the identification and assessment of the organization’s material or aggregate operational or information risks. Provide adequate reporting and MI to all levels of the organisation. Oversee modelling of those risks for inclusion in Solvency Capital requirements.
- Ensure adequate