Service Coordinator

4 hours ago

Manchester, United Kingdom Art Of Maintenance Limited Full time

An opportunity has arisen to join our expanding Company. We offer Building and Facilities Maintenance services within the commercial sector and we are seeking a Service Coordinator to join our growing team working in a fast paced environment.

As the Service Coordinator, you will be responsible for overseeing the day-to-day running of the planned service schedules and PPM works over a wide range of sites acting as a single point of contact between the company, customers and suppliers.

**Responsibilities**:

- Arranging planned PPM and service level agreement works and communicating effectively to service providers and customers involved.
- Diary Management and planning of our team of in-house engineers.
- Closing down tasks and compiling paperwork for upload onto our in-house and client systems.
- Arranging and booking in Sub-Contractor visits and relevant remedial works.
- Issuing PO's and relevant access and site information to external supplier and sub-contractors.
- Build and Maintain strong working relationships with key customers and business colleagues in order to provide a professional customer service approach.
- Supporting with any other required office administrative tasks to support the needs of the service team and wider business functions.

**Skills**:To be successful in this role, you should have the following skills:

- Strong Organisational Skills with an emphasis on attention to detail.
- Proficiency in working with Microsoft Office.
- Familiarity with working with Job management systems.
- Excellent Communication Skills.
- Logical thinker and ability to work under pressure in an ever changing fast paced environment.
- Experience within a service environment would be advantageous.

If you are a highly organised, energetic individual with excellent problem-solving skills and a passion for providing exceptional customer service, we would love to hear from you. Join our team and help contribute to the success of our organisation.

Pay: £25,000.00-£30,000.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Company pension
- Free or subsidised travel
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester, M50 1RF: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Office Administration: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: SC001

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