Account Manager Europe

7 days ago

Manchester, United Kingdom Diversity Travel Full time

We are a successful travel management company for the charity and academic communities and we are proud and passionate about what we do.

We are currently looking for a Dutch speaking Account Manager to join our Sales Team. This will be a home-based role with regular travel to our Manchester office and to Europe. Working within the Central European time zone, you will be responsible for effectivelymanaging a portfolio of clients and identifying opportunities to maximise incremental revenue and drive renewal business. Key tasks will include:

- Provide an exceptional Account Management service to ensure accounts are effectively serviced to achieve a retention rate in line with target
- Visit existing clients and develop strong working relationships with them to understand their needs and deliver the most appropriate solutions
- Identify opportunities to grow existing accounts and devise a quarterly plan to win business
- Provide analysis of travel purchasing data and identify cost-saving opportunities
- Prepare and present information including RFI’s and Tender Proposals alongside the New Business Team as required
- Conduct client presentations, web demonstrations and product training
- Identify and attend client specific exhibitions and other promotional and networking events

**Skills Required**:

- Dutch speaking - essential
- Proven account management experience, ideally in a travel industry role.
- The ability to develop and nurture strong working relationships internally and externally
- A demonstrable ability to offer exceptional support and present, negotiate and close renewal sales at the highest level
- Strong & confident networker and relationship builder
- Highly organised and able to achieve results through effective planning with the ability to multi-task.
- Committed to excellent customer service in delivering a market leading solution
- Strong IT competency - particularly Excel, Word, Powerpoint and CRM systems
- Demonstrable energy, self-motivation, personal discipline and empathetic communication.
- Essential to hold a full UK driving licence

**In return you will receive**:

- Competitive salary plus monthly performance related bonus.
- 24.5 days holiday (excluding bank holidays), rising to 25.5 days after 1 years service
- Option to buy or sell additional annual leave
- Excellent opportunities for progression
- Employee Assistance Program
- Healthcare Cash Plan
- Pension
- Life Assurance
- Season ticket loan
- Discounted staff travel
- Cycle to Work Scheme

If you are interested in our role and meet the requirements above, then please do get in touch. This will be a home-based role with regular travel to our Manchester office and to Europe, and the hours of work are Monday - Friday, 8.45am - 5.30pm CET (CentralEuropean Time).

**Welcome to Diversity Travel** - We’re a successful travel management company for the charity and academic communities. We’re proud and passionate about what we do in helping our clients understand and save money on their travel and accommodation.We invite you to visit our company website or LinkedIn page to learn more about us and what we do.

**We’re proud and passionate about what we do.**

**We embrace diversity and treat everyone with respect and trust.**

**We always look to improve our products, services and ourselves.**

**We keep the customer at the heart of everything we do.

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