Sales Account Manager

3 days ago

Manchester, United Kingdom Wex Europe Services Full time

**SALES ACCOUNT MANAGER / MANCHESTER / UP TO £26K (UNCAPPED COMMISSION) + GREAT BENEFTIS**
If you are a customer focused **Sales Account Manager**, with the passion and drive to build fantastic relationships with clients, then this is an opportunity you do not want to miss
**WEX Europe Services Ltd** are a rapidly growing business, with offices across Europe. We pride ourselves on our vibrant working environment and desire to help employees realise their potential.
As the **Sales Account Manager**, you will be pivotal in forging and cementing long lasting telephony-based relationships with customers, supporting them through the customer journey.
**What’s in it for me?**
- Competitive basic salary (Up to £26k dependent on experience and previous sales performance)
- Achievable uncapped commission structure - First 3 months guaranteed
- Working Monday - Friday 8.30 am - 5 pm
- Fantastic work-life balance
- Hybrid working after an initial training period
- Company pension & life assurance scheme
- Generous holiday allowance of 25 days plus bank holidays
- Holiday purchase scheme, the ability to get an additional 5 days annual leave per year
- Employee Fuel Card (after 6 months) & Employee discount platform
- Incentives schemes, companywide and departmental
- Great working environment
- Continuous training, coaching and development within a helpful and encouraging environment
- Progression opportunities
- Employee referral programme & Employee assistance programme

**Key Responsibilities of the Sales Account Manager**:

- Maintain and retain relationships with customer
- Continue customer relationship, ensuring proposition is matched to changing customer needs
- Win back customers stopping transactions under 6 months
- Understand the supporting digital journey for customers
- Develop customer relationships through effective communication
- Day to day telephony-based management of a portfolio of customers
- Create a welcome and positive experience, covering all elements of the welcome journey
- Negotiating with existing customers to maximise revenue
- Proactively engage with customers to inform them of new and enhanced product offering
- Have quality conversations with customers to ensure they have appropriate solution
- Proactively cross sell wider products and services into existing customer portfolio to agreed targets
- Build strong relationships with customers’ delivering excellent customer service
- Follow up on customer commitments and promises

**Skills & Experience Required**:

- Telesales or account management experience in a proactive selling environment is essential
- Experience of contact centre environment where speaking to customers
- Able to respond customer needs
- Influences customers to accept best solution for their needs
- Manages own development, wellbeing and career
- Is open to learning and actively participates in new ways of doing things

**What’s Next?**
If you have the determination and sales skills to take on this brand-new **Sales Account Manager** role, APPLY NOW for immediate consideration.

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