Administrator

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness. You will join us as a Central Services Administrator and will provide reception and administrative support for key areas of work within the organisation. **Administrator Responsibilities**: Work on reception and the HUB. Ensuring the first and continuing impact when people come to the Centre is one of a warm and individual welcome. Answering the telephone, welcoming visitors, taking enquiries, passing messages, issuing temporary ID Badges and receiving deliveries. Sorting and distributing incoming post and organising and sending outgoing post. Promoting a safe working environment for fellow workers, clients and visitors in line with Health and Safety Law and our Health and Safety policies, reporting any safety hazards, concerns or ideas for improvement. Covering the tasks of other members of the Central Services Team during absences which may involve working on reception 5 days a week on occasion. Admin support for some front-line services including scanning, printing and post Take a leading role in providing a professional, efficient and flexible administrative service to the Centre as appropriate. Supervising volunteers **Administrator Requirements**: **Essential** Ability to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access etc., to produce correspondence, documents and maintain presentations, records, spreadsheets & databases. Comfortable and experienced in engaging with people from diverse backgrounds. Experienced in dealing flexibly with a wide range of demands whilst maintaining a warm, friendly approach. An efficient and calm organiser. Have great time management and organisational skills Excellent interpersonal skills, friendly and welcoming. Discretion and able to maintain confidentiality. A proactive, flexible "can-do" attitude. Willingness to work flexibly including occasional work out of office hours. **Desirable** Ability to speak other languages **The Centre is an Equal Opportunities Employer.** The Centre requires its staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work. Many of our staff work flexibly in different ways, including part-time. We welcome job share or flexible working proposals. The Centre requires its staff and volunteers to undertake a DBS check to an appropriate level **About Us**: The Cardinal Hume Centre works to prevent and tackle youth and family homelessness. The Centre prides itself on its welcome and person centred approach. It recognises each individual is different, often with complex needs and so our response must be multi-layered. We therefore have six principal services: residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice and advocacy. The Centre is based within five minutes' walk from Parliament but it is also in the borough with the highest level of rough sleeping in the Country and the highest proportion of households living in temporary homes. With an annual income in the region of £3 million, the Centre currently employs around 60 members of staff. We also benefit from a loyal supporter base and the generous contribution of around 50 volunteers. **Benefits**: Holidays - 24 days, 26 after one year's service, 28 after two years' service, or pro-rated as relevant. Pension - the Centre provides a stakeholder pension scheme and will match employee contributions up to a maximum of 6%. Season Ticket Loan is available. **Location**: London **Contract Type**: Fixed Term **Hours**: Full Time, 35 per week **Salary**: £27,500 per annum You may have experience of the following: Central Services Administrator, Business Support, Office Administrator, Central Services Officer, Business Support Assistant, Admin Assistant, Administrator, Office Assistant, Receptionist, Personal Assistant, PA, Executive Assistant, EA, etc. Ref: 137 330