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Lettings Administrator

2 weeks ago


BerwickUponTweed, United Kingdom Aitchisons Property Centre Full time

Job Title: Lettings Administrator

24 hours per week based in our Berwick-upon-Tweed office, this will involve working a Saturday morning.
25 days holiday plus Bank Holidays.

Job start date: immediate. Interviews will be held on a rolling basis.

Aitchisons Property Centre is an independent estate agent and letting agent covering North Northumberland and the Scottish Borders. The company was voted the ‘Best Estate Agent in Northumberland’ at The England’s Business Awards. We have offices in Berwick-upon-Tweed and Wooler.

**The Person**

Aitchisons Property Centre is looking to recruit a highly motivated and efficient Administrator to join our small but very successful team.

You will have the opportunity to get involved in other areas of work within the organisation such as marketing and carrying out viewings of properties.

You must be able to work well under pressure without sacrificing quality and be a highly organised self-starter with a can-do attitude.

**The Role**

Answering to the directors of the company, the Administrative Assistant will play a vital role in supporting all administrative aspects of the organisation.

The administration provides a service to the whole of the organisation by addressing all issues of an administration nature and ensuring the directors and wider team have relevant and up to date information.

You will support these functions as part of a wider team. **Key tasks include**:

- First point of contact for telephone calls in the office.
- Collect, input and collate data on the CRM system.
- Undertake administrative tasks and general clerical support as required.
- Administrative tasks around the organisation’s website.
- Contribute to the development and updating of processes and systems.
- Undertake social media graphic design and posting, as required.
- Support in marketing activities.
- Attend viewings of properties for sale and rent.
- Attend and participate in relevant meetings and training, as required.
- Work in a professional and confidential manner.
- Work as an integral member of a small team, willing to undertake tasks as needed to deliver the aims of Aitchisons Property Centre.
- Ensuring excellent customer service and quality delivery.
- Person specification

Good literacy and communication skills

Ability to work under pressure and meet targets and deadlines;
Able to work in a busy office environment that often demands high levels of concentration and accurate data input.

Able to respond effectively to changing priorities.

Able to work effectively with mínimal management guidance/supervision and show initiative.

Willingness to accept responsibility.

Good communication skills.

Interest in the property market

**Experience and Knowledge**

Experience of working within an admin role;
Experience of data collection, input, collation and report running;
Experience in the property market would be beneficial, however, not essential.

Experience of working with CRM systems;

**Job Type**: Part-time

Additional pay:

- Yearly bonus

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Berwick-Upon-Tweed TD15 1AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 22/04/2025
Reference ID: Sales Assistant/Administrator
Expected start date: 01/05/2025