Global Head of Sales Operations

1 week ago

London, United Kingdom Global Relay Full time

**Who we are**:
For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it.

We are looking for a highly motivated Sales Operations Manager to optimize our sales processes, drive operational efficiency, and support revenue growth. This role will focus on sales analytics, CRM management, process optimization, and cross-functional collaboration to ensure the sales team operates at peak performance.

**About you**:

- 10+ years of experience in sales operations, revenue operations, or a similar role.
- Strong knowledge of CRM systems (Salesforce, Demandbase) and sales analytics tools.
- Previous leadership and mentoring experience, managing 2 direct reports.
- Proficiency in data analysis, reporting, and sales forecasting.
- Excellent use of Microsoft Office Suite including MS Excel.
- Excellent problem-solving skills and attention to detail.
- Strong communication and project management abilities.
- Ability to work cross-functionally and influence key stakeholders.
- Understanding of sales methodologies like MEDDIC or MEDPIC
- Experience in Salesforce CPQ or related technologies

**Preferred Qualifications**:

- Experience in SaaS, finance or healthcare.
- Familiarity with BI tools (Tableau, Power BI) and automation platforms.
- Experience in NetSuite is an asset

**What you can expect**:
At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

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