Audience Engagement Assistant

**Who we are**:
At Elite Exhibitions, we believe the future of B2B events and networking lies in creating like-minded and engaged global communities. These communities thrive by communicating and connecting through in-person and digital events throughout the year. Our mission is to become the leading platform for networking and knowledge sharing in every industry we serve.

We are seeking passionate and innovative individuals to join our team and help us achieve this vision. If you are driven by the prospect of connecting people, fostering industry growth, and creating impactful experiences, we want to hear from you. Be part of our journey to revolutionise the B2B landscape and shape the future of professional networking and knowledge exchange.

**Who we are looking for**:
We are seeking a passionate and outgoing individual to join our Audience Engagement Team and help us achieve our mission. The team work hard to ensure our portfolio of events are relevant, beneficial, and well-attended by key audience members within the industries we serve. As an Audience Engagement Assistant, you will support the team in promoting, organising and developing our events by directly communicating with key audience members and nurturing relationships within the appropriate industries. You will also be pivotal in ensuring the success of our portfolio of B2B Speed Networking Sessions alongside the team.

You will support our entire portfolio of events and products, including Cruise Ship Interiors Design Expo Americas, Cruise Ship Interiors Design Expo Europe, Cruise Xperience Innovation Summit, CSI+ Membership Platform, Sustainable Design Summit, and Hotel & Resort Design South.

This position is perfect for someone who has meticulous attention to detail, is outgoing and is looking for a career in an environment that encourages a flexible and innovative approach to event organising.

**Key Responsibilities**:

- Develop relationships with key audience members via telephone campaigns.
- Utilising these relationships to gain commitment to events & networking programmes.
- Assisting in the development of VIP Programmes within our portfolio of events.
- Researching and staying informed within the industries we serve.
- Completing all associated administrative duties and ensuring our database is kept up to date.
- Assisting in the organisation and execution of our B2B Speed Networking events.
- Supporting the Audience Engagement Team with a wide range of roles, providing you with exposure to all areas of the department.
- There will be times throughout the year that the Audience Engagement Team work in-line with American and European time zones.
- Experienced in proactive client engagement via telephone campaigns.
- A record of achieving targets and objectives.
- A can-do, solutions-focused approach to overcoming challenges.
- The ability to multitask in a fast-paced environment.
- An understanding of individual contribution towards team goals.
- Strong written and oral communication skills.
- Familiarity with CRM platforms would be ideal but not essential.

What we offer:

- Blended remote/office working - Monday to Friday in our central Hove office and the choice to work from home on Thursday & Friday.
- The chance to upskill and learn from a multi-talented team.
- Mental health awareness scheme.
- Target-related incentives.
- Summer & Christmas parties.
- Team social events.
- Wellbeing days.

We are interested in speaking with individuals who have existing experience in account management, customer services or B2B sales, in roles such as account manager, account executive or business development.

**We do not offer sponsorship for this role.**

CloserStill Media reserves the right to request a DBS or credit check should the role require it.

**DIVERSITY AND INCLUSION**:

- CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation._
- We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status._

Pay: £25,000.00 per year

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in Hove