Patient Coordinator

Prestigious, rapidly growing private plastic surgery are seeking an experienced Patient Coordinator to liaise with clients throughout the patient journey, ensuring a five star experience at all times, and closing sales.

In return you can expect to work for one to the top cosmetic surgery providers, you will also receive a generous salary package in line with your skills and experience.

You can expect a fast paced and fun working environment, with a great company culture; in addition to working with a friendly team and a motivating management team, you will have your birthday off, various events and a range of wellness benefits.

**Please note the role is a sales role and will require previous experience from a sales-focused B-2-C role within plastic surgery, advising on and selling a range of cosmetic surgery procedures.**

Key Responsibilities:- Managing the patient journey from pre
- consultations to follow ups, meeting with a large volume of patients face to face ensuring five star patient journey-
- Closing sales following Surgeon/Practitioner consultations-
- Advising patients on procedures and answering queries-
- Liaising with surgeons and other practitioners creating successful relationships-
- Ensuring five-star customer services are provided throughout the customer journey
- from initial contact to consultation to procedure and follow up-
- Developing and maintaining customer relationships: To maintain contact with clients ensuring follow ups-
- Administrative duties in relation to sales-
- Clear communication across teams, ensuring relevant information communicated-
- Meeting sales targets on a monthly basis, this role requires a sales driven individual-
- Resolving Client issues raised-
- Follow up calls, ensuring customer satisfaction at all times, communicating any issues with Management immediately when they arise**Basic salary: £30,000-£40,000 annual basic + uncapped commission**- Please note that due to the high volume of applicants, only those invited for an interview will be contacted. Many thanks.

Many thanks.

**Requirements**:
**About you**:
- You will have a minimum of three years sales experience from a cosmetic surgery or aesthetics environment
- You may be a sales-driven Clinic Manager looking for a change in careers, or already working as a Patient Coordinator
- You will be sales driven, with a track record of meeting sales targets
- You will be passionate about the aesthetics and cosmetic surgery industry
- You will be presentable, and connect with a high-end clientele
- Confidence and connecting well with people are key for this role**Benefits**:

- Competitive basic salary (£30,000-£40,000), uncapped
- Holiday: 31 days holiday (including public holidays, rising to 33 days after 2 years of service)
- Holiday fun days - paid day off on your birthday and a paid day off for your “tie the knot”; wedding day (after a year of service).
- Wellbeing benefits: employee assistance programme, healthy in-clinic snacks and refreshments, Cycle to Work scheme
- Pension scheme
- Beauty benefits: team treatments and product discounts
- Social events; a social calendar and monthly team lunches from our favourite local foodie destinations in central London.
- Recognition and reward schemes; gifts and finance awards for length of service and commitment to our brand promises.
- Referral bonus scheme
- Training and development opportunities

The following experience/skills will ensure you are successful in this role: Proven work experience in a similar role with a passion for aesthetics/cosmetic surgery Enthusiasm to be part of achieving business growth Proven sales experience, working with new patient enquiries, converting these into consultations/appointments Professional attitude and presentation Solid written and verbal communication skills Customer service focused Good administration, data entry and typing skills This is a key role in the organisation, where you will take ownership of driving new business (converting new enquiries into consultations). To be successful in this role you must be driven, organised and have a passion for customer service and sales within the aesthetics industry. Please note that due to the high volume of applicants, only those invited for an interview will be contacted. Many thanks.