Senior Estates and Facilities Administrator Apprentice

**Senior Estates and Facilities Administrator - Apprentice**

**Job Summary**

The Estates and Facilities Department covers a very large and diverse range of duties. As Senior Administrator you would interact closely with many stakeholder groups on a wide range of matters. You will work as part of a small proactive team of NHSBT staff and contractors who are customer focused and have a can-do attitude, enabling colleagues across the organisation to carry out their duties efficiently and effectively.

We are looking for someone with a keen interest in facilities or contract management support preferably from within an administration environment, who has previously supported with managing areas such as reception and is keen to develop further in this arena.

Working closely with Management and Administrators, you would support both day-to-day operations on our sites and take the lead on strategy and project matters within the region; ensuring all tasks are carried out within relevant timescales and upholding statutory requirements.

**Main duties of the job**

**About You**

As the Senior Facilities Administrator Apprentice, you will be responsible for:

- Administering the effective and efficient delivery of a comprehensive Estates and Facilities service, including the provision of local site services and co-ordination of a range of external suppliers and contractors
- Effective leadership and supervision of the Facilities Administrators
- Liaise with a range of internal and external stakeholders including managers contractors, suppliers, framework partners, staff, visitors, local authorities, emergency services, other NHS organisations.
- Develop and maintain effective two-way communication within Estates and Facilities
- With training and support, in the absence of the Estates and Facilities Manager and Deputy, you will act as the point of contact for resolving issues brought to your attention
- Any other opportunities that will enable you to successfully build a portfolio of evidence and attain the apprenticeship.

You will be required to:

- Travel and spend time away from base when the need arises (with prior notice)

Undertake an End Point Assessment as part of the apprenticeship programme, support will be provided to you.

**Experience and Knowledge**
- Experience of handling conflicting deadlines and priorities.
- Understanding of the need for confidentiality
- Some experience of working with information technology using Microsoft Office packages or equivalent Systems.

**By the end of the apprenticeship, you will have**:

- Proven people and contract management skills and experience.
- Proven experience in supervising/coordinating contractors.

Proven ability to work across functions and promote teamwork.

**Qualifications and Training**
- GCSE grade C or above in English and Maths.
- Commitment to studying towards and completing the Level 3 Facilities Management Supervisor apprenticeship programme
- Demonstrates commitment to own continued professional development (CPD).

**By the end of the apprenticeship, you will have**:

- British Institue of Facilities Management qualification or relevant demonstrable experience to Diploma.

**About Us**

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary
- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

**What we offer**:

- NHSBT promotes flexible working opportunities where the role will allow.
- 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our **Thrive**program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to