Sales Administrator

6 days ago

Rugeley, United Kingdom Stopem Limited Full time

**About STOPEM LTD**:
Stopem Limited is a family run business based in Brereton, Rugeley. One of the UK’s leading manufacturers of Traffic Control and Parking Equipment.

Stopem is a fast growing small business, with big ambitions. Our team are committed to going the extra mile with an attitude of limitless possibilities and commitment to quality.

**THE ROLE**

This vacancy is a key administrative role supporting the sales team and providing an important link between the salesperson and our customers.

They must have excellent customer service skills and be good organisers.

This is a sales based role but a degree of selling involved, you must be willing to sell over the telephone. However, there is no cold calling.

**Key responsibilities include but are not limited to**:

- Processing and managing sale orders from receipt of orders through to delivery
- Raising / following up quotations and advising customers to suit their requirements
- Liaise with customers about delivery schedules, potential delays or part orders
- Working with our warehouse team to ensure orders are dispatched on time
- Raising sales invoices, ensuring prices and delivery charges are correctly applied.
- Assisting Office Manager with regards to sales when necessary
- Maintain in-depth product understanding and knowledge
- Keep customer records up to date and all previous orders filed correctly
- Sourcing / building new customer relationships whilst maintaining a good relationship with current customers
- To arrange relevant transport to ensure deliveries are made as per the customer request.
- General office administration duties e.g. answering telephones and taking messages, keeping the office tidy and presentable etc.

**Requirements**:

- Fast learner with ambition to learn and develop in their role
- Effective communication skills within the team and with our customers/suppliers
- Confident in speaking with customers & suppliers
- Highly organised with a high sense of ownership and accountability
- Strong administrative skills with proven It literacy skills with Microsoft outlook, Word and Excel
- Works with a high degree of attention to detail
- Willing to go the ‘extra mile’
- Experience working in and a desire to be in a customer service environment.
- A people person with a positive ‘can do’ attitude
- Knowledge of Sage 50 accounts is beneficial, but not essential as full training will be provided
- Strong Microsoft Office skills are essential for this role.
- Able to communicate at all levels and able to build strong meaningful relationships.

**Job Types**: Full-time, Permanent

**Salary**: £11.50 per hour

Expected hours: 32.75 per week

**Benefits**:

- Free parking
- Gym membership
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Rugeley WS15 1RE: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Previous experience using SAGE ?

**Education**:

- GCSE or equivalent (required)

Work Location: In person

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