Credit Controller

2 weeks ago

AshbyDeLaZouch, United Kingdom Fisher German Full time

**The Team & Focus of the Role**:
As a brand-new role for the team, this is a great opportunity for an experienced Credit Controller to join a small and friendly department in our Head Office.

Our Finance team assist with wider business with everything from processing invoices to managing year end and forecasting budgets. You would assist our divisions to collect invoices from our clients and help manage any issues that arise in the process to ensure accurate forecasting can be completed and debts collected in a timely manner.

You would also be working with other Credit Controllers across specific divisions, the wider finance team and Partners/Instruction Managers across the business so effective communication is essential. If you’re looking to work within an engaging environment and have a passion to provide the best service you can then we’d love to hear from you

This role would be based within our Head Office in Ashby de la Zouch and operates within our hybrid working policy. Hours would ideally be 37.5 a week (Monday - Friday) however we’re open to discussing flexible working patterns across a minimum of 30 hours per week

**Duties will include**:

- Creating and upholding payment procedures and policies that ensure timely payment
- Ensuring that best practice is shared across the group
- Responding to client queries
- Keeping customer retention levels high
- Reconciling accounts
- Providing administrative support to finance team
- Reducing debtors’ ‘Days Sales Outstanding’
- Ensuring the team adhere to credit and collection procedures
- Customer relations
- Negotiate payment plans with customers and set up loan terms and conditions
- excellent communication skills, good levels of diplomacy and the ability to inspire customer loyalty and satisfaction
- 3 - 5 years’ experience in credit control
- Excellent customer services skills.
- Experience with ERP system
- Ability to clearly explain financial matters to a diverse group of people
- Good negotiation skills
- Excellent attention to detail
- Ability to prioritise workload
- Good analytical skills

**Why Fisher German?**:
We’ve been around for a while, but it doesn’t mean we are behind the times Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you’ll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more.

What’s not to love? We work hard but we also have lots of fun If that sounds like something you would enjoy, then please get in touch.

We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy.

**Bring Yourself to Work**:
It’s simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we’re proud to be an Equal Opportunities Employer.

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