Account Manager

2 days ago

Birmingham, United Kingdom Concept Resourcing Full time

A BRAND-NEW opportunity for an **Account Manager** focused on selling to a variety of IT solutions to existing customers.

Our client provides integrated managed services linking people, places and clouds and do this by leveraging our core capabilities and next generation network assets to deliver a fully integrated range of cloud, datacentre, connectivity and voice services. Theyare looking for an Account Manager who can continue to build mutually beneficial relationships with all clients within Not-For-Profit organisations. Ensuring a comprehensive understanding of the client's business plan and their challenges, to enable you tobe positioned most favourably to deliver products and services.
Our client prides themselves on teamwork, collaboration and co-operation drive innovation and excellence. A business where they are all empowered to achieve more - for both clients and as individuals.
**Responsibilities of the Account Manager**
- Generating leads, identifying and closing new business opportunities within existing clients within the defined segment of focus.
- Qualifying and closing incremental business from the existing client base
- Maintaining clients through good customer care, strong negotiation and maintaining close relationships.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts), maintaining accurate records in the contact management system, in the pipeline and in all peripheral systems to ensure good customer service and reporting.
- Serve as the lead point of contact for all client account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Prepare reports on account status

Assist with challenging client requests or issue escalations as needed
**Account ManagerRequirements**
- Previously sold managed services
- Proactively win new business opportunities
- Manage a grow existing customer base

**The Company**
- Fast paced growing business
- Customer focused
- Passionate about developing skills and tech knowledge

**What's on Offer for the Account Manager**
Basic salary of £40-45k basic + commission
Applicable Skills: Account Management, Business Development

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