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Technical Applications Support
2 weeks ago
Are you a proactive, detail-oriented individual looking to make a real impact in the world of IT? We have the perfect opportunity for you to join our dynamic IT team as **Technical Applications Support**
In this exciting role, you'll play a key part in supporting our Lead, helping to optimise systems, troubleshoot issues, and deliver digital improvement projects that enhance the patient journey at Communitas Clinics. If you’re looking to develop your technical skills in a hands-on, user-focused environment, this is the perfect platform to do so.
As part of our team, you will:
- Collaborate with the Technical Applications Lead and end users to continuously improve the digital experience for our patients.
- Provide training and support to users, helping them maximise the tools at their disposal.
- Dive into troubleshooting and problem solving to improve the overall user experience.
- Play an active role in the delivery of digital improvement projects, helping us grow and evolve in an ever changing digital landscape.
This role offers a fantastic opportunity to grow and develop your skills in a supportive, team oriented environment. If you are passionate about technology and delivering user-focused solutions, we want to hear from you
**Key Responsibitlies**
- Provide day-to-day support for key digital systems, helping resolve user issues and escalating where necessary.
- Assist the Technical Applications Lead in project tasks, including configuration, testing, documentation, and rollouts.
- Support users with guidance, training materials, and process documentation.
- Help gather user feedback and contribute to the mapping and improvement of digital workflows.
- Liaise with internal teams and external vendors to support system changes and resolve technical queries.
- Maintain accurate records of user support activities and project contributions.
**Personal Development**
- To participate in own yearly appraisal To assess own educational/training needs and explore all opportunities for maintaining and updating own professional knowledge and skills.
- Communication Communicate effectively with other team members.
- Communicate effectively with Senior Leadership Team as required. Recognise people’s needs for alternative methods of communication and respond accordingly.
- **Desirable Experience ( Not Essential)**_
- Exposure to digital transformation or IT projects
- **Skills and Attributes**_
- Strong communication and interpersonal skills
- Highly organised with great attention to detail
- Eagerness to learn and develop in a technical role
- Comfortable working with a variety of users, including clinical and operational staff
- Ability to work both independently and collaboratively within a team
Pay: £25,000.00 per year
**Benefits**:
- Company events
- Company pension
Schedule:
- Monday to Friday
Work Location: In person
