Facilities Helpdesk Administrator

1 week ago

Rochester, United Kingdom CC Cousins Full time

CC Cousins are a busy, ever growing Facilities Solutions company who have been established for more than 40 years. **We are looking for a confident, proactive Facilities Administrator to work on our fast paced Helpdesk within our front office**, which will include talking to clients and allocating engineers and subcontractors for emergency repairs on commercial properties..

**Duties to include**:

- Updating the inhouse systems with information
- Working with subcontractors of specialist trades to arrange attendance
- Keeping clients and engineers updated with progress
- Closing jobs once complete, to ensure invoices can be raised
- Previous experience in Customer Service and Administrative skills would be preferred
- Experience of talking to clients and taking relevant information to achieve a solution
- Strong customer service and administrative skills, as well as the ability to organise and prioritise

Hours of work: Monday to Friday 8am - 5pm, 9am - 6pm alternating shift. Plus on call Rota of 1 in every 4 weeks.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: £19,500.00-£22,000.00 per year

Schedule:

- Monday to Friday

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