Client Services Assistant

2 weeks ago

Norwich, United Kingdom Birketts LLP Full time

Birketts is a full service, top 100 UK law firm, operating in Cambridge, Chelmsford, Ipswich, London and Norwich, with a rich heritage spanning over 150 years, we’ve built an enviable track record advising businesses, institutions and individuals in theUK and internationally.Throughout our history our ethos has remained simple: we provide clear legal advice and value and insight to our clients. We set out to truly understand our clients’ needs and help realise their ambitions.

Would you like to be part of our successful team and law firm? At Birketts we have a fantastic opportunity to join the Operations team as a Client Services Advisor, joining us on a full-time permanent basis as we experience an exciting growth trajectoryas we invest in our workforce of the future.

The Client Service Advisor will be based from our Norwich office with very occasional travel to other Birketts offices in either Cambridge, Chelmsford, Ipswich or London (travel expenses are paid). Reporting into the Operations Manager, the Client ServiceAdvisor's role is to provide a highly professional and pro-active facilities service and reception cover to contribute to the smooth and efficient running of the Norwich office, you will be part of the Operations department, where you will take accountabilitywith the wider team to ensure the office runs smoothly.

You will be responsible for booking meeting rooms for internal staff and visitors, organising refreshments when required and clear / tidy rooms when meetings have finsished; always ensuring meeting rooms are maintained at the professional standard Birkettsrequires.

**Other Key Accountabilities**:

- Maintain and monitor stationary requirements
- Post duties cover, including all incoming and outgoing couriers
- Cover reception from time to time and meet and greet clients, staff and visitors to reception
- Answer the telephone in a professional and timely manner
- Scanning/photocopying/binding as required
- Ensure the office is presented to a high standard at all times particularly the communal and client facing areas
- Ad-hoc duties as required (i.e. going to get milk and provisions)
- Ensure the appropriate health and safety procedures are followed such as the fire procedure
- Assist with general administration tasks.

**Benefits**:
One of the best things about joining Birketts is our rewards package. At Birketts, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive salary
- 25 days holiday (FTE) plus Bank Holidays per annum
- Long Service holiday award - 1 extra week every 10 years continuous service
- Scottish Widows Pension Scheme (5% employer / 5% Employee)
- Staff Profit Share / Salary sacrifice (Pensions, Staff Profit Share)
- Paid volunteering / charity day
- Enhanced Maternity/Paternity Leave
- Subsidised gym membership
- Eye Care Voucher
- Private Healthcare - BUPA
- Life Assurance - 4 x salary / Permanent Health Insurance
- Dress for your Day Policy
- Discounted legal services.

  • Client Service Manager

    1 week ago

    Norwich, United Kingdom Heat Recruitment Full time

    LocationNorwich Salary Competitive TypePermanent WorkplaceOn-Site Ref88966 Recruiter Managing This Role Operations & Office Manager Wealth Management Location: Norwich (on-site) Salary: Up to £45,000 (depending on experience) A well-established, client-focused wealth management firm is looking for an Operations & Office Manager to lead its front of house,...

  • Client Services Representative

    3 days ago

    Norwich, United Kingdom Heritage Wills Full time

    Attention to detail, accuracy and thoroughness are essential along with flexibility and the ability to prioritise tasks. Heritage Wills is continually evolving so an ability to embrace and enjoy change is key. This is a full time role working 40 hours a week including 1/2 hour paid lunch break. **Summary of Job** **Main responsibilities** To...

  • Client Relations Assistant

    1 day ago

    Norwich, United Kingdom Clapham & Collinge LLP Full time

    We are currently recruiting for a full-time Client Relations Assistant to join our Client Relations Team based at our head office in Norwich, to provide the highest level of client care and management of the firm's client base. Duties include: - Booking appointments, arranging quotations and managing our online live chat feature. - Working with the...

  • Client Services Representative

    3 days ago

    Norwich, United Kingdom Heritage Wills Full time

    Attention to detail, accuracy and thoroughness are essential along with flexibility and the ability to prioritise tasks. Heritage Wills is continually evolving so an ability to embrace and enjoy change is key. This is a full time role working 40 hours a week. **Summary of Job** **Main responsibilities** To professionally handle enquiries from...

  • Client Services Manager

    7 hours ago

    Norwich, Norfolk, United Kingdom Titan Wealth Full time

    Loveday & Partners is a Titan Group company.Founded in 2010, Loveday & Partners has grown through word-of-mouth referrals from our many satisfied clients throughout Norfolk. We have built our success upon relationships, transparency and trust. Today we serve over 1000 families, pension funds, trusts and charities. We also work closely with advocates in the...

  • Client Services Technician

    7 days ago

    Norwich, Norfolk, United Kingdom Anglian Water Services Full time

    Starting salary £30,534 + standby payments + business use of company van Permanent, 37 hours, Full Time Location: Norwich Personal private health care - 25 days annual leave - rising with length of service - Business use of company van plus access to tools and all uniform and PPE - Competitive pension scheme - Anglian Water double-matches your...

  • Multinational Client Service Coordinator

    2 weeks ago

    Norwich, United Kingdom Marsh McLennan Full time

    Company:MarshDescription:We are seeking a talented individual to join our Financial and Professional Liability (FINPRO) Multinational team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.What can you expectLiase and correspond with the Finpro population including...

  • Junior Client Service Executive

    1 day ago

    Norwich, United Kingdom NielsenIQ Full time

    The Client Service Executive will be responsible for a portfolio of accounts with overall responsibility for service delivery across this portfolio. You will be responsible for achieving Monthly Service KPI’s, as well as ensuring key business metrics around timeliness, quality and coverage are maintained effectively through the use of Freshdesk and Chat...

  • Service and Deployment Coordinator

    2 weeks ago

    Norwich, United Kingdom Gasway Services Ltd Full time

    This role is extremely varied and attracts greater responsibility than your usual administrative role. You will work closely within a team and operate as the first point of call for engineers, clients, and colleagues to effectively optimise the deployment of engineer resource across a specified geographical area and client contract...

  • Client Services Manager

    3 weeks ago

    Norwich, United Kingdom Service Service Employment Careers Full time

    Thisisafantasticopportunitytojoinoneofthecountysmoststellarfirms,synonymouswithwealthmanagementandahighstandardofprofessionalismandexpertise,intheirfield.AtpresentmyclientislookingtoaddaClientServicesManager,thisisabrandnewroletoassistandmanagertheirteamofadministrationprofessionals,youwillhaveworkedinholisticfinancialplanningpreviouslyandactedasamentorandtr...