Learning and Development Activity Coordinator

1 week ago

Northampton, United Kingdom Opus People Solutions Full time

Opus People Solutions on behalf of North Northamptonshire Council are looking for a Learning and Development Activity Coordinator to provide an effective administrative service to learning and development activities, including scheduling of courses and qualifications,as part of a busy customer focussed team, ensuring customers' needs are met in an efficient and timely manner.

Placement is 37 hrs per week, start date: asap

Initially, 3 months. Extension or perm role

**Principal responsibilities**:

- Provide administrative support including monitoring resources and participating in project work to internal and external service users to support delivery requirements.
- Accurately maintain a wide range of management information and financial systems, providing formal guidance to less experienced colleagues to meet the service standards and support an efficient service delivery.
- Produce a range of high quality detailed documents for the management team and customers to support efficient service delivery.
- Work independently scheduling own work, including reallocation of work to others to support individual and team performance objectives to meet service plans.
- Develop and maintain good working relationships with stakeholders, including customers, suppliers and colleagues, acting as a point of contact, to ensure all aspects of the administration service are delivered to high standard.
- Provide onsite customer support, acting as the contact point for customers at conferences and training events, on occasions out of normal regular hours for continuity of service.
- Plan, co-ordinate and implement diary and meeting schedules to ensure that business is completed within service standards and meets business requirements. By the public sector, for the public sector.
- Participate in team development activities and provide formal assistance to less experienced colleagues to support the achievement of individual and team performance and development activities.
- Adhere to new ways of working, embracing change and utilising new technology to improve efficiencies in the service.
- Demonstrate awareness/understanding of equal opportunities and other people's behavioural, physical, social and welfare needs.
- Ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety within the County Council.

**Education and qualifications**:

- Customer Service qualification or proven experience.
- Appropriate level of Literacy and Numeracy.
- Evidence of recent Continuing Professional Development and/or personal learning.

**What can we offer you**:

- Holiday entitlement accrued while working
- Pension contribution from employer

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