IT Service Desk Engineer Apprentice
3 days ago
**Employer description**:
We're Primenet, a Managed Services Provider and trusted IT solutions company. We take care of your IT, so you have more time to focus on what you do best. With a range of trusted IT services, from support to security to maintenance, you can leave it allin the hands of our highly capable, industry-leading experts. Best of all, we do whatever we can to make your life easier — so we’ve become as well known for our customer service as we are for our IT.
**Overview:**
You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.
**Main responsibilities**:
- Providing 1st Line Support
- Joining IT infrastructure projects
- Assisting with customer’s connectivity
- Ensuring customers' IT infrastructure is appropriately maintained, secure and fit for purpose
- Troubleshoot to resolve issues related to hardware and software
- Monitor networks devices
- Updating company helpdesk system and communicate updates with customers
- Escalate when necessary
**About You / Desired skills and Personal qualities**:
- Customer led personality
- Able to troubleshoot and resolve issues.
- Experience working with Windows desktop and internet
- Experience working with Office package
- Loving to play with computer hardware
- Quick learner
**Also**:
- Having a driving licence will be highly beneficial as travelling will be key to the role.
You will be required to undertake a DBS check.
**Entry requirements**:
You need to have 5 GCSE’s:
- Maths and English (or equivalents) at grades D or above
**Find out more here:**
**Salary**:
£15,000 per annum.
**Important Information:**
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
-
IT Service Desk Engineer Apprentice
1 week ago
Stevenage, United Kingdom QA Ltd Full time**Employer description**: Primenet UK are a Managed Services Provider and trusted IT solutions company. They offer a range of trusted IT services, from support to security to maintenance — well known for their customer service as well as their IT services. **Overview:** You will have the opportunity to gain valuable skills, knowledge and experience as...
-
Service Desk Analyst
5 days ago
Stevenage, United Kingdom Sopra Steria Full time**Are you a Service Desk Analyst looking for a new challenge? Role Purpose**: The role of the Infrastructure Monitoring Engineer is to monitor and manage the client infrastructure estate and services using the suites of monitoring and maintenance tools currently deployed across the client estate. The role will involve monitoring allelements of the client's...
-
Stevenage, United Kingdom Jacobs Full timeA leading engineering firm in Stevenage is seeking a Bridges & Structures Civil Engineering Apprentice to join their team. This apprenticeship offers the chance to work on real projects while studying towards a Level 6 qualification at London South Bank University. The role involves responsibilities from project lifecycle support to technical drawing with...
-
IT Service Desk Team Lead — People
1 day ago
Stevenage, United Kingdom Atos SE Full timeA leading technology services provider in the UK is looking for a Customer Service Team Leader to support and develop a team of Contact Centre Associates. You will ensure exceptional customer satisfaction and optimize service desk operations, focusing on performance metrics. Ideal candidates will have strong coaching skills and experience in performance...
-
Civil Engineering Apprentice
1 week ago
Stevenage, United Kingdom Jacobs Full timeCivil Engineering Apprentice (Level 6) – Bridges & Structures (Hertfordshire) At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract...
-
Field Engineer Apprentice
7 days ago
Stevenage, United Kingdom Virgin Media Ltd Full timeEmbrace the tech revolution Our Field Engineers are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and businesses while offering professional advice. Grow your potential as a Field Technician Apprentice and join us in communities through our technology, earning £26,500 whilst doing it and gaining an...
-
Stevenage, United Kingdom Gates Ford Full timeA local automotive service provider in Stevenage is seeking an Apprentice Vehicle Technician. This role involves servicing and repairing vehicles while learning the necessary skills to become a qualified Vehicle Mechanic/Fitter. Responsibilities include working on vehicle components, conducting diagnostic tests, and ensuring compliance with Health and Safety...
-
Service Controller Administrator
2 weeks ago
Stevenage, United Kingdom Hales Group Limited Full time**Job Title** - Service Controller Administrator **Responsible for**: - Running Service desk - to ensure that service administration Functions are carried out effectively and thoroughly to give a flawless service to our customers. **Main Purpose of the job** - To provide Excellent Customer support to our client base. To Communicate with suppliers, clients...
-
Apprentice Barista
6 days ago
Stevenage, United Kingdom Starbucks Full time£170+ per week depending on age and number of hours, £10.30 above 18 | £8.50 16-17.Minimum of 20 hours per week As an Apprentice Barista, you will have a range of duties including - engaging with our customers, delivering a fast and friendly service - preparing our much-loved beverages and products - ensuring the store is clean, tidy and well...
-
IT Desktop Support Engineer
1 week ago
Stevenage, United Kingdom Clearwater People Solutions Ltd Full time**IT Desktop Support Engineer** **£30,000 - £34,000** **Hertfordshire** Our client is looking for an IT Desktop Support Engineer to join their fantastic company on a permanent basis. The successful IT Desktop Support Engineer will need an in-depth knowledge of providing support to major systems implementations, hands on desktopand other technical support...