Electronic Gaming Host Part-time

**Company Description** Company Description

**Looking for a role that is a bit different? Come & work with US**

**Are you excellent with customers and love to learn new things?**

We are looking for an exciting individual to join our Electronic Gaming Team. They will be passionate about people, enjoy talking with people and providing an exciting environment for all.
- **Part time role (16hrs to 24hrs contract) - Open to negotiation**:

- Shift pattern mixture of Day, Night and weekends - casino open from 12pm to 6am.
- £9.50ph with £1ph premium rate for hours worked after midnight
- Share of Casino Tips
- Paid breaks
- Development opportunities
- Team rooms and changing rooms
- Uniform provided
- Permanent contract
- Free Parking
- 50% off Food in Casino

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as thelargest operator in the UK, we have lots of opportunity and structured development programmes.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

**Job Description** Grosvenor Casino, Dundee

As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorableand entertaining experience.
You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.
You will;
- Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Work with your colleagues to provide efficient and dynamic service across leisure, food and beverage
- Ensure you keep your customers informed of the latest developments in electronic gaming and in our on line offer, with the intention of them becoming members of Grosvenor on line.
- Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and always promote ad champion safer gambling

**Qualifications**:

- Cover all aspects of electronic gaming, reception and online.Must have an outgoing personality and available to work through a 24hr business
- Positive attitude
- Experience of working successfully in a hospitality role
- Knowledge of and passion for electronic gaming
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Having worked in an electronic gaming environment would be desirable

**Additional Information**:

- **Part time role (16hrs to 24hrs Contract)**:

- Shift pattern mixture of Day, Night and weekends - casino open from 12pm to 6am.
- £9.50ph with £1ph premium rate for hours worked after midnight
- Share of Casino Tips
- Paid breaks
- Development opportunities
- Team rooms and changing rooms
- Uniform provided
- Permanent contract