Inside Sales Associate

We are looking for an enthusiastic, collaborative, and diligent Inside Sales Associate to nurture existing customer relationships and foster new business in the Americas sales region. As a member of the wider Institutional Library Sales team, you'll have ownership of driving sales of digital academic content within your designated territory.

Working in close partnership with Sales Representatives, you'll have the opportunity to flex your customer outreach skills, provide post-sale support, as well as engage in active selling and maintenance of renewal products.

You welcome the challenge of working with colleagues in different departments (and different countries) to adopt new sales processes and approaches to improve the customer experience. You'll be empowered to share ideas for greater efficiency, automation, and to spearhead approaches within your region.

**About you**:
Our four behavioural values come naturally to you, and you'd like to hone these values further: Collaboration, Empowerment, Innovation, and Responsibility_._

**Developing your career in Sales within a publishing environment is a strong interest of yours. Prior experience in sales, customer service, or publishing is preferred, but having an open mind along with enthusiasm and a willingness to learn are what matter most.

Change doesn't daunt you - you adapt well and can be flexible in taking on new projects. We're innovating and want you to contribute to that effort.

The challenge of working with busy customers on their day-to-day queries strikes up your problem-solving skills and you're keen to develop a sense of how those questions can turn into sales.

You are self-motivated - You'll begin working from home while the pandemic persists, with the aim to work in our Manhattan office in a hybrid fashion thereafter. You know how to effectively manage your time, prioritize tasks, and complete your work reliably so the team stays on, or ahead of schedule.

Upon viewing a spreadsheet for the first time, you can interpret the data and form a story from it. You have a comfortable, working knowledge of Excel, such as pivot tables, common formulas, and charts. It's okay if you have to Google a function - be sure to share with the team any Excel tips that will ease another's work.

You are a quick learner when introduced to new systems or processes. You take notes, set reminders, or have other means of staying organized. When in doubt, you are willing to ask questions and can admit when you've made a mistake.

**Why Cambridge University Press & Assessment?**

At Cambridge University Press & Assessment, we celebrate diversity of thought and are committed to creating an inclusive environment for all our employees. We believe that a culture of empowerment and diversity is vital to our continued innovation and success. We are a proud equal opportunity employer that prohibits discrimination and harassment against any employees, interns, or applicants for employment.

We have over 2,500 talented employees across 50 international offices uniting all our publishing groups. We're one of the world's most respected publishers, driven by the purpose of unlocking people's potential with the best learning and research solutions.

We need determined individuals to help make this happen. We work in global teams, tackle the big issues, raise education standards, and deliver innovative solutions to learners and researchers.

We are committed to creating a dynamic work environment that empowers you to succeed in your personal and professional goals. As such, we offer a robust employee benefits package that includes comprehensive medical, dental, and vision coverage, company paid life insurance, paid Maternity and Paternity leave, disability insurance, commuter benefits, and much more

Your health and wellbeing are paramount to us, and we place our best effort towards promoting an effective work-life balance for our staff. Therefore, we are proud to offer a generous Paid Time Off policy starting at 25 days per year, an employee assistance program to help see you through difficult life events, along with other health and wellness incentives, including gym membership reimbursements.

You'll also be able to take advantage of our industry leading 403(b) Retirement Plan options, offering up to a 10% employer contribution on your behalf.

To develop our talent, and ensure you are meeting your personal career goals, we here at the Press are avid supporters of continued education, as well as offering several training opportunities throughout the year and online resources for our staff.

Complimentary to these programs, our work environment is equally enticing, as we are housed in a beautiful newly renovated open office setting, centrally located near several transit hubs in the Wall Street section of Manhattan.